In order to cancel the subscription payment on PayPal for any of your clients, log into your PayPal account and go to Send & Request Payments as seen in the image below.
Afterwards, click on Create & Manage Invoices and select the client.
Once you’ve selected the client, hit the Cancel button. This will stop the subscription from running.
That’s about it! If you require more assistance, don’t hesitate to contact our customer support specialists.
Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.