Frequently Asked Questions

How to customize the template?

Open the E-Commerce Delivery Feedback Form template in our intuitive form builder. Add, remove, or rearrange fields to tailor the form to your specific requirements. You can modify the text, format, and design elements to align with your brand identity. Additionally, you can incorporate conditional logic to show or hide certain fields based on user responses, providing a personalized experience for respondents.

How to publish the template?

After customizing the template, you can easily publish it by generating an incorporable form link. Share via email or post on your e-commerce platform. By making the form accessible through the link, you can gather customer feedback seamlessly. Furthermore, integrate it with your preferred apps and platforms, ensuring a smooth data flow into your existing systems.

How can I collect & manage data?

Once respondents submit their feedback through the form, the data is automatically captured and stored in a centralized database. You can access and manage the collected data within the form builder interface. Additionally, export data to various formats, such as Excel or CSV, for further analysis and reporting. With built-in security measures, you can be assured that the data collected is safe and compliant with privacy regulations.

How can I optimize processes?

You can utilize the form’s integration capabilities with other apps to optimize your feedback collection processes. Integrating the form with customer relationship management (CRM) software or analytics tools allows you to streamline the feedback analysis and gain valuable insights to enhance your e-commerce delivery services. Moreover, you can set up automated email notifications to alert your team about new feedback submissions, ensuring prompt follow-ups and resolution of any delivery issues. This optimization ensures a more efficient and responsive e-commerce delivery feedback management approach.

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