Customer Service Questionnaire Template
Modify this customer service questionnaire template and add it to your website in seconds. Add multiple recipients, use third-party apps, and much more.
About this template
Our customer service questionnaire form template is used with the purpose of improving customer service. Customers are the heart of every business. That’s why feedback is so important. Measure how satisfied your existing clients are with your business and customer initiatives. Customize our template to include your company’s name, logo, and contact information. Use our drag-and-drop survey tool to make any layout changes. No coding skills are needed.
Frequently Asked Questions
How to customize the template?
Achieve customer service excellence with this online customer service questionnaire template. No technical expertise is necessary: just drag and drop questions to adjust the content to your needs. Maybe use Likert scales to give your audience more options. Of course, submission notifications are sent in real-time to as many recipients as you choose.
How to publish the template?
Just copy and paste to publish your customer satisfaction evaluation on your website, post it to your social network profile, or send it to your mailing list. Moreover, relax knowing the customer experience questionnaire design holds its own on just about any browser or screen resolution and enables respondents to fill in your survey on mobile.
How to collect and manage data?
All responses to your service quality questionnaire are stored in a secure database. Consequently, you can export it to CSV, Excel, and PDF. Besides, you can feed it into third-party apps such as Salesforce or Dropbox. Or work directly in 123FormBuilder to generate graphs and charts from customer service report results.
How to optimize processes?
Truly, your clients are your most valuable consultants! So let their feedback coach you toward the best possible customer experience. Therefore, creating a customer satisfaction report online gives you get the best of both worlds: an overview of overall satisfaction and a closeup view of individual client feedback.
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