Improve your customer service with the help of a questionnaire. Just copy this customer service questionnaire to your organization, modify it as needed and share it with your clients online.

Customize template

Achieve customer service excellence with this online customer feedback form sample. No technical expertise necessary: just drag and drop questions to adjust the content to your needs. Maybe use Likert scales to give your audience more options. Of course, submission notifications are sent in real-time to as many recipients as you choose.

Publish template

Just copy and paste to publish your customer satisfaction evaluation on your website, post to your social network profile or send to your mailing list. Moreover, relax knowing the mobile-responsive customer experience form design holds its own on just about any browser or screen resolution.

Collect & manage data

All responses to your service quality questionnaire are stored in a secure database. Consequently, you can export it to CSV, Excel, and PDF. Besides, you can fed it into third-party apps such as Salesforce or Dropbox. Or work directly in 123FormBuilder to generate graphs and charts from customer service report results.

Optimize your flow

Truly, your clients are your most valuable consultants! So let their feedback coach you toward the best possible customer experience. Therefore, creating a customer satisfaction report online gives you get the best of both worlds: an overview of overall satisfaction and a closeup view of individual client feedback.