Customize template

Looking for customer feedback? Get it online with this product satisfaction questionnaire template. It’s easy to tailor for any kind of business, even if you don’t have coding skills. Just drag and drop any questions you’d like to ask—use text, radio buttons, checkboxes and more, with the option to make questions required or optional. Finally, set up the configurable notifications to relay the responses to members of your team.

Publish template

You have several convenient options for sharing the product satisfaction questionnaire with customers. To add it to a page on your website, simply copy and paste the provided embed code. In addition, you can share the form link over email and social media using the shortcuts you’ll find in 123 Form Builder. Because screen size should never be a barrier to sharing, the form’s responsive design displays as clearly on smartphones as it does on computers.

Collect & manage data

Each product satisfaction questionnaire is saved confidentially in your private 123 Form Builder database. You can export the results at any time (Excel, CSV, PDF) as well as generate analytics right from your dashboard. Also, be sure to take advantage of third-party integrations; for example, your form could include an optional mailing list opt-in that and link up to an email marketing service such as Constant Contact.

Optimize processes

Cutting paper clutter is only one of many reasons to switch to an online product satisfaction questionnaire. An online form has the potential to deliver you not only a greater number of responses but also better ways to analyze the results. In addition to built-in tools in 123 Form Builder that generate presentation-worthy charts and graphs, you can run the CSV exports through other analytics applications and reveal meaningful customer trends.