Hotel Feedback Form Template

How to customize the template?

Naturally, you can customize the Hotel Feedback Form template and design any way you see fit — no coding is required. To explain, the drag-and-drop interface provides various input types, including Likert scales, dropdowns, and text fields. Finally, be sure to set up custom notifications so that the management team members can each receive valuable customer feedback.

How to publish the template?

Share your hotel feedback from anywhere online. Drop it into a web page’s code or open it in a lightbox. Either way, it’s just a simple copy and paste. If you’re also sharing the hotel reviews form link by email or social media, you’ll find shortcut buttons right in the publish menu. The form looks great in all online settings — desktop and mobile — thanks to its responsive layout.

How can I collect & manage data?

All results from the hotel feedback form are archived in our form builder’s secure database, which you can access. Hotel guest reviews are convenient to access from your dashboard. Alternatively, you can generate charts and graphs or export them to Excel, CSV, and PDF. Absorb guest feedback surveys into your workflow by integrating them into your marketing and CRM tools like Unbounce, Constant Contact, or Salesforce.

How can I optimize processes?

An online form can be a significant first step toward a big upgrade to your hotel, B&B, motel, or hostel. Unlike a paper form, our web-based hotel feedback form compiles all reviews in one place so you can quickly see if the same strengths or issues are coming up frequently. If you’ve set up custom notifications — especially with conditional logic — specific departments (e.g., housekeeping, dining, spa) can be informed automatically whenever a guest has strong positive or negative feedback for their area.