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Guides

Explore the ins and outs of our forms and get valuable insights and practical knowledge on a diverse range of topics.

  • What Is Customer Experience and How To Leverage It

    Without a shadow of a doubt, a great customer experience (CX) is crucial for your business’s success. It determines whether your customers are ...

  • Brand Experience And Why It’s So Important

    Nowadays, most companies understand the importance of providing a great user experience. And while it’s important to create a positive impressi...

  • Brand Experience vs Customer Experience: What’s the Difference?

    You’ve probably heard of brand experience (BX) and customer experience (CX) before, but you might not be sure about the difference between thes...

  • Why & How Should You Share Customer Feedback with Your Employees?

    Gathering and analyzing customer feedback is an effective way to get useful information about your products and services. Collecting customer f...

  • How to Use Customer Feedback to Improve Performance

    It’s never been easier for customers to provide feedback to businesses, and do it publicly too. Back in the day, only a handful of customers us...

  • How to Use Likert Scales for Your eCommerce

    You have probably taken multiple surveys or questionnaires where you had to provide answers to questions based on how much you agree or disagre...

  • Best Email Marketing Providers (Loved by Our Customers)

    Email marketing is an integral part of most marketing campaigns. It helps you connect with leads and convert them into customers, maintain your...

  • Must-Have Business Automations for a Seamless Customer Experience

    Customer experience automation is a necessity in most companies. It has become standard practice to automate as many processes as possible and ...

  • Did You Know You Could Do This With an Online Form?

    Anyone who has ever used the internet has been asked to fill out an online form. It might have been for a subscription, an application, an even...

  • How to Improve Your Mental Health as a Marketer

    Looking after one’s mental health should always be a priority, but ever since 2020, it has become more difficult for people to keep their minds...

  • 5 ways you can genuinely start #GivingBackToHumanity

    Have you ever wanted to make a positive impact by giving back to your community and helping humanity as a whole but had no idea where to begin?...

  • How to Collect Feedback for Your Product

    Product feedback is any information your customers share about their experience using your product. Collecting these insights from your custome...

  • 5 Tips on How to Respond to Negative Feedback from Your Customers

    Responding to negative feedback isn’t always easy. Sometimes you have to deal with unhappy customers that are not always polite or patient enou...

  • The Urgency of Understanding Consumer Behavior and Psychology in Marketing

    People make many choices throughout the day, but don’t see them as major decisions. Things such as what they should wear or where they should e...