123FormBuilder Blog
Explore the ins and outs of our forms and get valuable insights and practical knowledge on a diverse range of topics.
Nowadays, most companies understand the importance of providing a great user experience. And while it’s important to create a positive impressi...
You’ve probably heard of brand experience (BX) and customer experience (CX) before, but you might not be sure about the difference between thes...
Gathering and analyzing customer feedback is an effective way to get useful information about your products and services. Collecting customer f...
It’s never been easier for customers to provide feedback to businesses, and do it publicly too. Back in the day, only a handful of customers us...
You have probably taken multiple surveys or questionnaires where you had to provide answers to questions based on how much you agree or disagre...
Email marketing is an integral part of most marketing campaigns. It helps you connect with leads and convert them into customers, maintain your...
Customer experience automation is a necessity in most companies. It has become standard practice to automate as many processes as possible and ...
Anyone who has ever used the internet has been asked to fill out an online form. It might have been for a subscription, an application, an even...
Looking after one’s mental health should always be a priority, but ever since 2020, it has become more difficult for people to keep their minds...
Have you ever wanted to make a positive impact by giving back to your community and helping humanity as a whole but had no idea where to begin?...
Product feedback is any information your customers share about their experience using your product. Collecting these insights from your custome...
Responding to negative feedback isn’t always easy. Sometimes you have to deal with unhappy customers that are not always polite or patient enou...
People make many choices throughout the day, but don’t see them as major decisions. Things such as what they should wear or where they should e...
We could write entire books on improving customer feedback and satisfaction. Unfortunately, even if we make this into an entire volume on ways ...