Customize template

Gathering customer feedback about their dining experience is crucial to restaurant management. Do it quickly and easily using our restaurant feedback form template. Start with the basic customer and visit information such as name, location, date of visit, dine in or take out, and collect ratings for food quality, service quality, price and more. You can even allow image uploads if you want. Best of all, you don’t need to write any code to create your own restaurant feedback form and customize it to match your restaurant’s branding.

Publish template

Make it as easy as possible for your diners to give you fast feedback. Publish your restaurant feedback form in HTML or other code, anywhere your customers are, whether on email, social media or your website. The mobile-friendly restaurant feedback form lets diners fill in the form wherever they are, on any device. And while their dining experience is fresh in their mind, giving you more accurate information about what worked and what didn’t.

Collect & manage data

Restaurant feedback from diners isn’t useful unless you get it in the hands of the people who can take action. Review your feedback form responses in a dashboard where you can make visual reports of issues, or export to Excel, CSV or PDF files. Even better, connect your feedback forms to the other systems you use to run your restaurant business. This will let you track customer sentiment over time and make sure your ratings continue to improve.

Optimize your flow

Optimize your restaurant feedback workflow by setting up email and SMS alerts for new restaurant feedback submissions. This way, you can immediately review and create action plans to address customer needs. Your restaurant will run more smoothly and diners will be more satisfied when you have your feedback flow and response plan in order.