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New User Interface & Navigation

We always thrive to provide an intuitive user interface and fluent experiences. Here are the highlights of the enhancements that we made with our user interface and navigation.


All form settings are grouped into a sidebar and showcased with their corresponding image icon. On hover, each icon has a tooltip that expresses its associated section. Easily switch between sections to configure your form.

With that said, let’s take a look at how the Form Configuration menu is structured.

  1. The first icon from the sidebar opens your Form Editor. Here you can create and customize the structure of your web form in any way you want. You can add and edit basic and advanced fields, drag and drop sections, adjust the form layout, and preview the result in real-time.
  2. Click the color palette icon to open our Design options. There are various theme options. You can change just about anything on your web form, from text font and color to the style of the submit button.
  3. The third icon opens up Notifications. Send customized email templates to your form users to create engagement.
  4. Configure what to display on the Thank you Page.
  5. We have available over 30 third party app integrations. You may find 3rd party apps specialized in email marketing, CRM, file management, project management, event management, help desk, social, and developer tools. We also included our Zapier most used connections.
  6. Rules section. Change the behavior of your web forms based on the input provided by your respondents.
  7. Specify the sequence of steps that are required to mark a submission as accepted by establishing Approval rules.

Furthermore, in the Collapse Sidemenu, you can setup Translations, apply extra security measures and advanced settings such as scripts and Google Analytics for tracking your form’s activity.

  1. Create a multilanguage form and add translations for each language.
  2. Click the lock icon and explore all the security options we offer Limit Submissions, Password Protection, Country Filter, Captcha.
  3. In the Advanced section, you can add scripts to your form, allow users to edit and save for later their entries, establish an approval process, and many more.

On the top left side, you can click the Results button that will take you to the Submissions table. From here you can access the Reports section.

From Results & Reports, you can switch back to the Form Configuration window by pressing the Edit Form button.

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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