We have introduced a new feature for you that comes in your help, especially for users on Free/Starter/Silver pricing plans.
All fields & field settings that are outside of your current pricing plan are marked with a premium icon so that you can easily figure out you currently do not have access to those fields.
For example, for free users Multiply field groups, HTML block and File/Image upload are not included in their plan, thus they are marked with a premium icon. This has been implemented so that you could easily understand those fields are outside of your plan and not get surprised when hitting a paywall.
The behaviour remains the same: as a free user, if you are trying to add such a field on your form, you will still hit the paywall with the appropriate pricing plan selected.
Another place where we have used premium icons to come to your help are for field settings. For example, free users do not have access to Payments & Calculations and as such, we have marked these field settings with a premium icon.
Another feature that we have implemented is showing an informing banner in Editor when you have reached the maximum number of fields allowed on the form according to your pricing plan.
Based on our research, we have noticed that most users were confused of why we are showing a paywall when trying to add an extra field on the form. As such, we’ve come into your help with an informing banner.
For example, when adding the 10th field on the form, free users will be seeing a banner informing them that they have reached the maximum number of fields allowed (10 fields). In order to add more fields on the form, they can easily upgrade by clicking on Upgrade now, where the paywall is shown with the appropriate pricing plan.
Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.