Premium icons & informing banner

We have introduced a new feature for you that comes in your help, especially for users on Free/Starter/Silver pricing plans.

Premium icons

All fields & field settings that are outside of your current pricing plan are marked with a premium icon so that you can easily figure out you currently do not have access to those fields.

For example, for free users Multiply field groups, HTML block and File/Image upload are not included in their plan, thus they are marked with a premium icon. This has been implemented so that you could easily understand those fields are outside of your plan and not get surprised when hitting a paywall.

The behaviour remains the same: as a free user, if you are trying to add such a field on your form, you will still hit the paywall with the appropriate pricing plan selected.

Premium icons

Another place where we have used premium icons to come to your help are for field settings. For example, free users do not have access to Payments & Calculations and as such, we have marked these field settings with a premium icon.

Premium icons for field settings in Editor

Informing banner

Another feature that we have implemented is showing an informing banner in Editor when you have reached the maximum number of fields allowed on the form according to your pricing plan.

Based on our research, we have noticed that most users were confused of why we are showing a paywall when trying to add an extra field on the form. As such, we’ve come into your help with an informing banner.

For example, when adding the 10th field on the form, free users will be seeing a banner informing them that they have reached the maximum number of fields allowed (10 fields). In order to add more fields on the form, they can easily upgrade by clicking on Upgrade now, where the paywall is shown with the appropriate pricing plan.

Informing banner in Editor


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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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