Integrations & Payment Collection

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Step by step guide on PayPal Payflow integration

An order form with PayPal Payflow integration allows customers to provide their payment details directly on your online order form. They will not be… Read more


Using the 123FormBuilder – Dropbox integration you can have the files uploaded by visitors through your form sent directly to your Dropbox account at… Read more

Step by step guide on PayPal Pro integration

PayPal Payments Pro allows you to accept payments directly on your online order form, without redirecting away from the page. Users will enter their… Read more

I get an error referring to the relay response. What to do?

If you get this error, it means that you need to add the URL of the page, where the payment is made, in… Read more

How to set up custom fields for Zoho CRM?

You can use the 123FormBuilder - Zoho CRM integration to set up Zoho CRM custom fields in a few simple steps. First, create the… Read more

Can I use Sage Pay as a payment processor?

Yes. After creating your order form, navigate to your Form Editor select Sage Pay under the E-Commerce section. Below, in the payment gateway integration box,… Read more

Can I use Sisow as a payment processor?

Yes, you can integrate your payment forms with Sisow. Sisow supports iDEAL, DIRECTebanking, MisterCash, Webshop Giftcard, Podium Cadeaukaart. To enable any of them, navigate… Read more

The submission set to be delivered after payment does not arrive. Why?

Sometimes, in PayPal order forms, when the option Deliver only after payment is checked in Settings → Payments → Notifications, the submission does not… Read more

Do my clients need a PayPal account or can they pay with a credit card?

PayPal Account Optional allows customers to complete website payments with PayPal even if they don’t have a PayPal account. To use this feature, you… Read more

I get a MailChimp error. How to solve it?

There are several reasons for which you might be getting MailChimp error messages in your email box.The most common errors refer to the First… Read more

For the integration with Twitter, I get an error message saying Status is a duplicate. What to do?

When your Twitter integration returns this error, it means that the custom message set to be tweeted from your account when somebody fills out… Read more

My form – Twitter integration does not work. How to fix it?

Especially if you see the message Returned error message: Status is a duplicate, it means that the custom message set to be twitted from… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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