Data Management

How to name your form and choose a folder

When creating a new form, you can easily name your form and choose a folder where to place it. Let's go through an example… Read more

What’s new

In order to create a better communication between 123FormBuilder and yourself, we've created a new section, called What's new. You can find it in… Read more

How can you mark a folder as Favorite

Before talking about marking a folder as favorite, we need to firstly tackle how you can create your first folder. Create a folder You… Read more

Fields Insights

We are glad to announce that Fields Insights section is now available. As you got used to Form Insights section, you might wonder what… Read more

Why do I have a high number of Users and Abandons on my form?

You've published your form and you have started to gather Insights data. But you've noticed that you have a high number of Users and… Read more

Can I delete data from Insights?

You have asked, we have listened! You can delete data from Insights with the click of a button. Let's say you have tested your… Read more

How can I interpret Insights data?

You've created your 123FormBuilder form and shared it with your respondents. Now you have gathered some views, even some submissions on your form. But… Read more

Why don’t I have access to Insights?

Fields Insights Beginning with 22th of March 2023, we've released some powerful features for Insights section. If your pricing plan is below Platinum, you… Read more

How can Insights section help me?

What is Insights section? With our Insights section, you can now review relevant analytics related to your form. Insights section is meant to help… Read more

Can I change the number of forms listed on the page on 123FormBuilder?

Yes. By default, the number of web forms displayed in the section My Forms of the form builder is 10. You can change this… Read more

Can I filter form reports based on submission date?

Yes, you can filter reports based on the submission date. Click on Results button and then navigate to Reports section. Click on Edit your… Read more

Can I recover deleted forms?

Yes, you can recover your deleted web forms, but only if your account is using one of our native paid subscriptions. We can recover… Read more


Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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