Data Management

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Why is my form asking me to log in?

Your form asks you to log in to your 123 Form Builder account if its activity is set to Active only for me. With… Read more

How to filter entries based on the payment status?

You can filter your submissions to display form entries that meet specific criteria. Advanced filters allow you to view only the information that is… Read more

How to print form entries

With 123 Form Builder, you can easily print the entries received on your forms. You can choose to print individual entries or multiple entries… Read more

Permissions Page

Permissions Page (Users) As the Account Owner, Super Admin, or Group Admin, the Users panel can be accessed, where they can create new Users.… Read more

User Groups

The Account Owner or a Super Admin can create User Groups from the Users panel. Once a Group is created under the Users panel,… Read more

User Roles

Users are defined depending on the level of access they are given when it comes to Forms and Folders and other Users. In order… Read more

Global sharing options and restrictions

The Account Owner can access My Account to limit the sharing capabilities for Group Admins and Standard Users. The available options are: Standard Users… Read more

Sharing Forms

Form sharing is available if you go to the Form in My Forms -> Show More. By default, the Account Owner and Super Admins… Read more

Sharing Overview

Sharing is centered around Users, the roles that they have, and the object of sharing (forms/folders). These roles define certain permissions that make Sharing… Read more

Managing form submissions

Your form submissions are stored on our servers. and are available to you in the Submissions section. This is where the information provided by… Read more

Add a divider/separator on the form

Here you'll learn how to add a divider to your form within our HTML form generator. No coding is required. Dividing your form up… Read more

Set an expiration date and time for a form

Setting an expiration date and time for a form┬ácan be useful on many occasions.┬áNot all forms are meant to receive submissions all the time.… Read more


Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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