How YUM Uses 123FormBuilder to Manage Complex Forms at Scale 

Client Background 

YUM GmbH is a seasoned digital agency based in Germany, with more than 20 years of hands – on experience in building complex websites, platforms, portals, online shops, and apps. What sets them apart is their modular system for conceiving, implementing, supporting, and further developing sophisticated web solutions. 

Challenges in Managing High-Volume 

As YUM expanded, they encountered challenges in efficiently managing their clients’ registration processes. They needed a reliable form builder to help simplify and speed up the process for both their team and their clients. Here’s what they were up against: 

1. High daily submission volume: YUM experienced a surge in daily submissions, ranging from 5,000 to 10,000 during peak times. 

2. Capacity and infrastructure issues: YUM’s existing infrastructure struggled to cope with the spikes in submission rates, especially during major campaigns. 

3. Efficiency and scalability: They needed to simplify their processes and scale up operations to keep up with their clients’ growing demands. 

The Solution – 123FormBuilder Enterprise 

YUM chose 123FormBuilder to tackle these challenges and quickly put its features to use, improving how they manage forms across projects. 

Here’s what changed: 

1. Client-Specific Access Control: They manage user permissions with ease, giving each client secure access to their forms, no risk to data, or admin oversight. 

2. Quick Form Deactivation: The team can instantly disable forms after application periods or campaigns end, keeping data clean and user experience on point. 

3. Complex Form Creation: Their forms range from 10 to 100 fields and often include custom HTML and JavaScript. 123FormBuilder supports these advanced configurations without slowing them down. 

4. File Uploads and Approvals: File upload capabilities and approval flows help YUM streamline internal processes and reduce manual handling. 

5. Brand Consistency & Localization: They use custom domains to match each client’s brand and multilingual forms so users can interact in their preferred language, no matter where they are. 

Testimonial  

“123FormBuilder makes it easy for us to manage a large number of forms for different clients. It handles high submission volumes without any issues and gives us the tools we need to create flexible, custom forms while keeping everything secure.”  

Ralf Neumann, Managing Director YUM 

Strong Results and Real Value for Clients 

Since using 123FormBuilder, YUM has seen clear improvements across its projects: 

1. Better Client Collaboration – The sub-user system lets clients work directly in their assigned forms while keeping overall control secure and simple. 

2. Easy Form Management – Teams can quickly disable forms after a campaign ends, keeping data clean and avoiding late or irrelevant submissions. 

3. Support for Complex, Custom Forms – With flexible design tools and advanced options, YUM creates forms that match each client’s brand and technical needs. 

4. Reliable Handling of High Volume Submissions – Even with 2,000+ submissions a month across hundreds of forms, the system stays fast and dependable. 

5. Higher Client Satisfaction – Powerful form features and smooth workflows help YUM deliver on time, meet expectations, and build lasting trust with clients. 

Final Thoughts 

Working with 123FormBuilder has made a difference for YUM. The Enterprise platform gives their team the flexibility and control they need to manage hundreds of complex forms, all while keeping things secure and scalable. From high-volume submissions to advanced custom forms and multilingual support, everything runs smoothly. 

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