You can create a domain alias for the 123FormBuilder domain URL if you are a Platinum user or higher. It’s commonly referred to as domain aliasing (or domain mapping). This way, the form link you share with users will contain your own custom domain and no reference to the 123FormBuilder form builder.
In order to set up a domain alias, you first need to create a subdomain on your own domain. Then you will need to add new CNAME records to your DNS.
Once you set up your subdomain, all you need to do is to contact us and specify which subdomain you would like to use on your forms. (e.g forms.yourdomain.com).
After the procedure is done on our end, you will receive two CNAME records (one for the subdomain, and another one representing an SSL certificate). Set up your subdomain to point to the two CNAME records in order to establish the connection.
Finally, go to your form’s Publish → Link → Options section, tick on Use your domain, and enter the subdomain.
The subdomain is now active. The form URL has been replaced with the domain alias in all of the publishing options and it is secured. Copy/paste the form code normally. Your subdomain will be used instead of our domain name from now on.
Important Notes
Your email address will not be published.
Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.
Where is the “Get code & publish” section on 123FormBuilder? I am a Platinum user, and am not finding that on my dashboard or in any of my forms
Hello Bob,
In your account, in My Forms section right next to the Dashboard, when you click Edit on any form you want to publish, the editor opens up and you have 5 sections in the top left corner: Edit, Settings, Publish, Submissions, Reports.
In the Publish section you can find the code and use it to publish your forms on your web site.
If you need further assistance on this matter please contact us at support@123formbuilder.com.
HI,
My domain aliasing doesn’t seem to be working. It has been over 48 hours. I have triple checked everything, and it is all the same. I set the CNAME record up for feedback.thesavingscentre.com.au and 123formbuilder.com and I have copied the feedback.thesavingscentre.com.au into the Domain Aliasing section of 123 forms. What am I doing wrong?
Hello Nerida,
We are sorry you are experiencing this.
Our Tech Support Specialists will be more than happy to help you if you contact them either through Live Chat or by emailing them at support@123formbuilder.com
Does it have to be a sub-domain? Couldn’t I purchase a domain name and us that instead?
Hello Naji!
Yes, you can purchase a domain name and use that for your online form.
For further assistance, don’t hesitate to contact our Support Team at support@123formbuilder.com or via our contact form.
Thanks!
Hello.
If I have a certificate SSL with a custom domain, I gess I can integrate all the security to my forms throuht 123 fomrs.Am I Right?
Hello Javier!
Please follow our documentation on how do domain aliasing and SSL encryption work together.
For questions or assistance, please don’t hesitate to contact us at support@123formbuilder.com or via our contact form. Our Support Team will gladly help.
Thanks!
hi.
i don’t have a domain and not willing to buy now. my question is may i have my brand name instead of 123contact form on the link address? if yes, how? when i tried that, i received the message that page can’t found.
the second question is if the first option is not available, how can i have a link of my event page on facebook ?
Hi Sharareh!
I’m afraid that’s not possible unless you have your own domain.