January 8, 2015

Referrer is not displayed properly in notification email. Why?

When embedding your online forms on several websites, we recommend using JavaScript as the publishing option. JavaScript contains a parameter that enables better submission tracking than […]
January 8, 2015

How to map multiple form fields to description area in Zendesk?

Since our latest update for the 123FormBuilder – Zendesk integration, you can map multiple form fields to the description area of your Zendesk tickets created through […]
January 8, 2015

How to match choice fields in your Zendesk integration?

In the 123FormBuilder – Zendesk customization lightbox, you can match your form’s input fields and choice fields with fields from your Zendesk account. When mapping choice […]
January 8, 2015

The Zendesk integration doesn’t validate my login data. Why?

After you have added the 123FormBuilder – Zendesk integration to your form, you might encounter an error on the application box that states you have entered […]
January 6, 2015

How to link subsequent objects in SalesForce?

You can add multiple instances of the SalesForce application, so that you can create as many objects as you want for the same submission. Also, the […]
December 24, 2014

How to change the font family for form inputs?

We do not have an option to change the font family of your form inputs at the moment, but you can use custom CSS to manually […]
December 22, 2014

Can I create rules based on quiz results?

Yes, you can create rules based on quiz results. If it’s a field rule, confirmation rule or form rule, you can change the behavior of the […]
December 22, 2014

Can I embed online forms on Umbraco CMS?

Yes, you can embed online forms on Umbraco CMS in different ways. As long as you have full administrative privileges on your Umbraco website to edit […]
December 18, 2014

Can I publish my form report on a web page?

Yes, you can use an iFrame code to retrieve the URL of the report and add it to your web page. The code looks something like […]
December 12, 2014

Do file upload fields work for iOS mobile devices?

Yes, but only for versions above 5.1.1. Mobile devices that use iOS version 5.1.1 or lower are not compatible with the File Upload feature. This due […]
December 12, 2014

How to add quiz score to custom email templates?

If using quiz forms on your 123FormBuilder account, you can opt to add the quiz score of each submission to custom email templates, such as email […]
December 12, 2014

Can I filter reports based on quiz results?

Yes, you can. In the Reports section of your form, when creating or editing a report, click on the Report Filters bar to expand it. Press […]
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