Knowledge Base

Yes, you can add multiple 123FormBuilder forms to the exact same Wix site.

If this is your first time publishing a 123FormBuilder form on Wix, go to your Wix website editor. Then open the Add Apps section of your site and add the 123FormBuilder app.

If you need to publish a second form, all you need to do is search again for our form builder app in the Wix App Market. Afterward, click on Add Again. The publish method is the same.

Yes, you can add a Print button to your web form. The Print button will show up at the bottom of your form. When clicked by form users, the button will print the form with the input they’ve just provided. If your form has multiple pages, the Print button will be included on each page.

To enable the Print button, go to the Form Editor of your form within the form builder and click on the Submit button. A panel will open on the left side of the page. From Additional buttons click the Print option, thus adding the button on your form.

To learn how to add a print button to your form you can also check out our step-by-step tutorial:

You can attach files to your email templates. In the Emails section of your form, select the email template you are interested in.

At the end of the template’s Body, you will see the option called Add attachment. Click on it and from the dropdown list select File.

This will open a pop-up window where you can select the file from your local device.

The file will be uploaded on our servers and can be removed by clicking the X sign next to it. Keep in mind that only one file can be attached to the template selected. Finally, the email will be sent with the file attached.

You can easily display the payment summary of your online order form in real-time. Open the Form Editor and scroll down to the Payments section. Choose your payment gateway and enable it.

Once the payment processor is enabled, the order summary will be displayed at the bottom of the main view.

Click on Order summary and navigate to the left-side panel. Enable Show order summary on form.

If you click on View inventory button, you can also change the currency and add discounts/taxes to the total.

The Columns section allows you to rename your summary table columns.

Preview your form. The payment summary will be automatically displayed on top of the form. By default, it will be folded and can be expanded on click.

If you use multiple language forms in the form builder, you can add rules that affect the form depending on the language your submitters have selected. For example, you can show or hide specific fields if the submitter has selected a certain language from the form’s language dropdown.

You can also redirect submitters to different web pages based on what language they have selected or trigger different autoresponders. Check Field Rules, Notification Rules, and Form Rules to find your form languages included in the Add Rule lightbox, within the condition dropdown.

You can easily change the color of the asterisk marking required fields.

Go to Design and expand the Fields section. Under Label subsection, you will find the option called Required star color. Using the color picker, select the color that you know it fits best for your form.

If you want to style more aspects of your web form, don’t hesitate to explore our online form designer for hidden gems.

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Yes. By default, the number of web forms displayed in the section My Forms of the form builder is 10. You can change this number to 20, 50, or 100 by clicking on Items per page.

You can integrate HTML into your template. Select the form you are interested in and go to Email section.

Select your email template and click the source code icon (< >) to open the HTML editing window.

Here you will be able to insert your own HTML tags to change the design of the template.

IP limitation helps prevent spam users and restricts the number of submissions made from the same IP. By default, users can submit your form an unlimited amount of times from the same IP address.

To avoid this, access your form builder account, go to Security → Submission Limit and check to Limit the number of submissions from the same IP. Next, add the number of times the form can be submitted from the same IP per hour, day, week, month, year, or eternity.

If you choose to limit form submissions from the same IP per day it means that after 24 hours the limitation is reset. The user will be able to send new submissions, but only the amount you have set in the Security settings.

If you choose to limit form submissions from the same IP per eternity, each user will be blocked from sending new submissions, when the limit has been reached.

Case scenario: You’re an Internet provider and you want to acquire some information from your clients through an online form, during a six-month period. Your database is built upon gathering IP addresses, therefore you require each submission to be unique by its IP address. In this case, you will limit the number of submissions from the same IP to 1 per eternity. This way you will receive at the end the correct number of clients your company is serving.

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123FormBuilder is an Authorize.net certified solution, so you can easily integrate Authorize.net with your form. This means you can trust our form builder to receive money in your Authorize.net account from your clients through form submissions.

Setting up your Authorize.net integration

1. Click New Form from your account dashboard and start creating your payment form.

You can use choice fields (Single/Multiple choice and Dropdown lists) to display the products on sale or, even better, the Product field.

2. In your Form Editor, in the left side panel, you will notice the Payments section. By using the search bar, you can quickly find Authorize.net.

3. After adding Authorize.net to your form, you will notice a couple of changes: the Authorize.net payment processor has a tag near its name and the settings panel opens up to the right side of the page.

4. In order to set up the Authorize.net integration, you have to enter the API Login ID and Transaction Key.

5. Lastly, click on the Enable button to turn on the payment integration. By enabling Authorize.net, you will notice a couple of changes on your form.

The Authorize.net payment processor on the left side panel has an Enabled tag on it. This way, you can easily scan which payment processor is enabled on your form.

Another change is that an Order summary will show up on your form. This will display all the products selected by your respondents, together with the price per option, quantity, and total price. To customize the Order summary, simply click on it and the available settings appear on the right-side panel.

The final change is related to the Submit button. Once your payment integration is enabled, the Submit button is changed to Continue to payment. Below it, we display a disclaimer along with the Authorize.net logo so respondents know they are proceeding to payment.

The accepted cards by the Authorize.net integration are also visually displayed so that respondents know from the start what is the accepted payment method.

You can customize the action bar (everything related to the submit button, additional buttons, disclaimer, etc) by simply clicking on this area.

Click on the Payment processor below the form to open its settings on the right-side panel. Another thing you can customize is whether you want to show the accepted cards and the icon & logo on the form. By default, they are on.

Note: If you disable both Show cards and Show icon & logo, we recommend editing the Text as it wouldn’t make sense for respondents.

Authorize.net authentication data

To retrieve either one of your authentication data, follow the steps below:

1. Log in to your Authorize.net account.

2. Go to the Account → Security Settings section and select API Credentials & Keys. Here, you can copy the Login ID and Transaction Key that you require back in 123FormBuilder.

Use the information of your sandbox account to set up your Authorize.net integration. Enable payments in sandbox and start simulating a transaction.

Tick the option Create a Customer Information Profile (CIM) if you want to save client profiles in your account based on the submitted credit card number from the first purchase. When a form user submits an order for the first time, a profile will be created on Authorize.net with the payment and shipping information. The shipping information may be changed each time the form user submits another order on your form.

Yes, you can filter reports based on the submission date. Click on Results button and then navigate to Reports section.

Click on Edit your report, expand Report Filters on page top, then Add Filter.

Select the option Submission date in the first dropdown list, then greater than or less than, and, finally, pick the date of reference using the calendar. To open the calendar, click on the small picker on the right.

If you want to refer to a specific period of time in the past, then use two such filters: one with greater than, one with less than.

Yes, you can log in using an open ID. We offer the possibility to connect your Facebook and Google+ accounts.

Select your username in your Account Dashboard and go to Connected Accounts. Here you’ve got the two open ID login options. Click on any of them, provide your authentication data for the respective application and you’re done. After that, you’ll be able to log in on the login page.

Tip 1: You can create multiple associations for the same account. In other words, you can associate your 123FormBuilder account with both accounts at the same time.

Tip 2: You can even sign up from the very beginning with your account from one of the two platforms.

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