You may have noticed that 123ContactForm is now 123FormBuilder, with a new name, look, and product. Our CEO Florin Cornianu has the following things to say regarding the reasons behind the change and what it means for customers like you.
Why the new name?
When we started this company back in 2008, our objective was to provide a simple way to create online forms. Ten years later, we’re so much more than a contact form builder, and we feel like we have outgrown the name 123ContactForm because our users can create all types of web forms, surveys, and workflows with our platform. The new name preserves our essence but also incorporates the full spectrum of what our product can do.
What does it mean to you and the team to have been around for 10 years?
The process of growing from two founders 10 years ago to almost 100 people today has made us appreciate every moment of the company’s growth. We’re very proud of our team members and how they’ve evolved year after year, always keeping our customers in mind. A growing team and constantly improving product are the recipe for a successful company, and now we’re building on that success by launching a completely new form editor that’s based on the latest technologies and incorporates all the lessons we’re learned since day one.
What does it mean to your customers that you’ve been around for 10 years?
We wouldn’t be here, 10 years later, without the amazing support we’ve received from our awesome customers. The customer means everything to us, which is why our focus has always been to make sure we’re delivering the best product we can address our customers’ business needs. From our point of view, we’re still keeping the same promise and the same approach with the new name and new decade.
Why the focus on enterprise solutions?
One of the main pillars of our company has always been the ability to adapt. We react to customer needs and tweak our product in order to help them. In the last couple of years, we’ve seen an increasing number of users who represent large enterprises and find that our product holds the solution to their advanced requirements. It was a natural step for us to move into that market and build a tool based on all the lessons we’ve learned in the last 10 years.
What’s new in the product?
Our completely new form builder has a friendly, intuitive full-screen interface that lets you build complex layouts without any code. You can drag and drop every element and even adjust alignment, labels, and inputs in a visual editor that shows exactly what your final product will look like. The menu is a simple sidebar that gives you easy access to all the tools you need and includes a catalog of themes to choose from, or lets you build your own theme.
The fresh look of the editor is exciting, but we’re most excited to be able to offer fully mobile responsive forms and much faster performance: form rules now process up to 100 times faster and complex new workflow features are available, too. Plus, the rebuilt tool lets us release new features faster, so you can count on enjoying even more exciting new capabilities in the future.
What does the name change mean for customers?
Existing customers will retain their ability to log in to 123FormBuilder and build powerful forms as usual, just in a new interface. New customers will simply be working with 123FormBuilder from the start. We hope you like the new name!
What’s next for 123FormBuilder?
Looking to the future, we plan to deliver the same level of care and dedication to our customers that we always have. Understanding our customers is the first step toward helping them achieve their business needs.
We’re aiming to move closer towards enterprise customers because our product is slowly evolving to be a workflow management platform, rather than just a form builder.
From a technology point of view, we’re looking deeper into artificial intelligence, machine learning and other trends that could bring value to 123FormBuilder and our customers.
How does this affect you?
Your web forms will not be affected by this migration. You do not need to change the URLs or republish the forms on your page. If you encounter problems with your forms, contact us at support[at]123formbuilder.com.
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