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How to change font for the Thank You page?

We've implemented the feature to edit the Thank You page on your online forms. Follow our documentation here to learn how to add an… Read more

How can I remove the 123FormBuilder logo?

To remove the 123FormBuilder logo from your online form, go to the Settings → Themes section of your form. Duplicate the theme in order… Read more

How to align the Submit button of your online form?

To align Submit buttons on forms couldn't be any more simple. In the Form Editor, select the Submit button and in choose one of… Read more

How to make your lightbox form auto-popup on the screen after a period of time?

Your lightbox form can be triggered to pop up on the screen after a period of time of your choice. The user doesn't need… Read more

Can I change the color of the asterisk marking required fields?

Yes, you can. Go to Settings → Themes, access the theme customization panel and open the Others submenu. There, you can change the color… Read more

The progress bar has only one color. Why?

Even if you can set two colors for your multipage progress bar in Settings → Themes → Others, these two colors only apply to… Read more


The progress bar appears on multi-page forms. In this section, you can change the progress bar background and foreground color. These two colors apply… Read more


You can add your logo to the top border of the form. Select one of our predefined logos or use your own logo. Provide… Read more


There are seven buttons that can appear on your form: Submit, Calculate, Reset, Next, Preview, Previous and Update. For any of them you can… Read more


Highlight appears when a form field is on focus. You can set the highlight color (the field background color on focus) and the highlighted… Read more


Here you can change the Text color, Font style, Font size and Label info color. Text and label info color come with color pickers… Read more

Background & Form Frame

In this subsection of the theme customization panel, you can set a color or an image for the form page background. The image can… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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