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Can I get the percentage of correct answers in a quiz-type survey?

Yes. You can create a quiz-type survey with the 123FormBuilder free online survey builder and receive the percentage of correct answers at every survey… Read more

How to limit the number of guests at an event?

When you want to limit the number of submissions the form can receive not by form entries, but by the number of registered participants… Read more

How to limit the total number of submissions the form can receive?

You can limit the number of submissions a form can receive in your Settings¬†-¬†Security section. Tick the option Limit the total number of form… Read more

I get broken characters in my CSV file. How to fix them?

If characters are broken in your CSV file when you export submissions, open the file with Notepad++ and, in the top menu, click on… Read more

How to print form submissions?

If you want to print a single submission from your form, go to your Submissions section, click on the respective submission within the table… Read more

Do you store the messages that I receive?

We store the messages that you receive only if you want us to. We will never read your messages, as you have already found… Read more

How to export all of my submissions to CSV?

In the Submissions section, click on Export to CSV (top right corner) to download the CSV file containing all form submissions.

What to do about my 100 submissions limit?

Basic plans give you access to 100 submissions per month. Once you upgrade, you will be able to receive and view more submissions, depending… Read more

How can I see my old form entries?

To see all of your submissions, go to My Forms, click on your form and then on the Submissions link. If you have accessed… Read more

Resend, print or export to CSV

To resend a submission entry to your email box, click on the submission entry and press Resend in the submission lightbox. You can also… Read more

How to customize view submissions

When some of the form fields are more relevant to you than others, you can choose which ones are displayed. Click on the arrow… Read more

View, filter and sort submissions

Submissions are listed in a table, one per row and with form fields as columns. To select a form submission entry, simply tick on… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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