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How to manage file uploads from online forms?

You can add Upload fields to your web forms and start collecting files through form submissions, if using any of our paid subscriptions. Keep note that your upload cannot exceed 150 MB, even if you use the multiple file upload feature. On paid plans, we offer storage space for each account to manage files uploaded from submissions. The storage size depends on the paid plan you are on. Follow our features matrix to see how much storage space each plan has to offer. Unfortunately, the upload feature is not available on the Basic (free) plan.

Each uploaded file is located in the My AccountUploads Manager section of your 123FormBuilder account. After you have logged in your 123FormBuilder account, click on the My Account button on top of the page.

uploads manager

From there, look for the Payment details section. Here you can check how much storage space you have left in the File storage space bar. Click on the Uploads Manager link to access the location of all the uploaded files. This is the section where you can manage files uploaded by all your web forms. If you click the Get more space link, you will be redirected to upgrade your account.

uploads manager

You can either delete or download the files that have been uploaded by your form visitors. To delete a single file, click on the Delete button, below Actions. If you want to delete more than one file at the same time, tick the checkbox of each file you want to delete (on the left) and press the Delete Selected button. If you want to delete all your existing files to empty your storage space, tick the checkbox from Filename and all your files will be selected. From here, use the Delete Selected button and your storage will be completely emptied.

To download a file, simply select it and hit Download Selected on top of the table. If you want to download all your files at once, tick the checkbox on top, next to Filename. This will select all your files for you to download with a single click.

manage file uploads in uploads manager

Note: Files uploaded from deleted forms will remain in your uploads manager. You’ll need to manually delete them from here if you no longer need them. They will appear under the heading Deleted Form Files.

Our services offer a solution to manage file uploads when the limit of your storage space has been reached. Use our Dropbox integration to create a copy of the uploaded files from submissions in your Dropbox account. From there, it’s all up to you what you want to do next. If you need additional help, don’t hesitate to contact us.


    1. Unfortunately, that is not a available feature on the form. You can only allow users to upload files on the form no bigger than 150MB. If you need further assistance, please contact the support team at support@123formbuilder.com.

  1. I do not want uploaded files stored in a dropbox or 123 Contact Form account. Using a job application contact form, I would like visitors to be able to submit their resume file to my company via email along with all of the field info that is completed on the job application contact form. Is there any way that the upload field can be linked to email?

    1. Hello Tanya!

      Uploaded files that are less than 5 MB in size will appear in the email notification as attachments, while others that are bigger appear as downloadable links. So when form users submit your job application contact form with their resume file, you will receive it both by email and in the Uploads Manager for safe keeping.

      For further assistance, don’t hesitate to contact our Support Team at support[at]123formbuilder.com or via our contact form.


  2. Hi!
    I created a form with pictures upload. Users fill a form with some data about them and their picture. How to connect this data and uploaded pics? I mean how to identify which pic relates to certain user’s name and other data?
    I think it will be best of all if a can see link to uploaded pics in Submissions table.
    Also, may I manage download all the data including form fields and pics to Dropbox or Google Drive?


    1. Hello Dmitry!

      In the Submissions section, you can click on a submission to view its data in a lightbox. All the uploads of that respective submission will be visible with links. Once you click one of the links, the file is automatically downloaded to your device.

      Regarding Dropbox and Google Drive, 123FormBuilder is integrated with both of these platforms. Read more about these two integrations at the following links:
      Dropbox integration
      Google Drive integration

      Google Drive integration creates a spreadsheet in your Google Drive account that is populated with an entry after each form submission. The Dropbox integration sends uploaded files to your Dropbox account. Both of these integrations work on form submissions only.

      For further assistance, don’t hesitate to contact our Support Team at support[at]123formbuilder.com or via our contact form.


  3. Thank you so much for the useful information!

    Quick question: Is there any way I could have the attachments (along with the form responses) sent directly to my email?

    1. Hello!

      Yes, by default all form data is sent to you by email in the notification message you receive after each submission. All uploaded files through the File Upload fields will appear as downloadable links in your email.

      For more questions or need of assistance, please don’t hesitate to contact our Support Team at support[at]123formbuilder.com or via our contact form.


  4. Soy maestra y mi pagina web está realizada para que los estudiantes puedan trabajar sus clases y subir sus archivos. Como puedo hacer esto. Tambien como los puedo registrar por grado.

    Mucho agradeceré su ayuda.


    1. Hello Danys!

      From what I understand, you’re looking to upload each student’s work on your webpage with the help of an online form. Starting with the Gold plan, you can add File Upload fields to your forms with a storage space limit of 500 MB (in total). All files are stored in the Upload Manager section of your 123FormBuilder account, in My Account. If you require more storage space, you’ll have to upgrade to a higher plan. Consult our features matrix for more information.

      For assistance and questions, please contact our Support Team at support[at]123formbuilder.com or via our contact form.


      1. How do I know who submitted the file? I don’t see anything in your example above that indicates where the file came from. I could have many people per day submitting files of various types. Can I customize this info?

      2. Hello Brian!

        You can check the referrer of the uploaded file in the Submissions section. Click on View, next to a submission, and you’ll see a link in the lightbox, next to the uploaded file label (on the right). Click on this link to download the file on your local drive.

        For more questions or need of assistance, contact our support specialists at support@123formbuilder.com or via our contact form.


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