123FormBuilder is actively taking all the measures needed to keep your form data secured. We host our data on AWS (Amazon Web Services) and store all information in data centers across the United States and the European Union on a 256-bit SSL connection. All servers are scanned on a daily basis by AWS and McAfee Security, thus preventing any type of security threats. You may read more about how we handle service security on our security page.
As for your personal data within your form builder account, all necessary precautions and measures are made to be compliant with the needed data security laws within the US and internationally in healthcare (HIPAA), and in general (Data Protection Act).
However, data protection is a responsibility shared between 123FormBuilder and you as the owner. This means that certain measures are yours to make, such as keeping your account’s password secret and not sharing it.
123FormBuilder has additional security features that you may use to secure your account, forms, submissions, and uploads as follows:
We are also compliant with the UETA and ESIGN Acts when it comes to using the Digital Signature field on your forms.
Important NoteIf you are a paying user, you benefit from a full recovery of your forms and submissions in case you deleted them from your account while the subscription was active. We can restore your data, but only within a 30 day period from the day the deletion occurred. Older deleted data is erased from our servers for better optimization.
Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.
When I try to submit a form using Safari I get a message that the form is not secure. Do you want to submit it, Why is this?
Hello, please ensure that the form redirects to a webpage link that is SSL secured (https not http). If you need further assistance, please email us at email@example.com. Have a great weekend!
I am very interested in using your platform,
The only barrier so far is a questionnaire that the IT department of the company I work for, Link Group is requiring for any external vendor.
What would be the best way to fill a checklist of questions ?
We could arrange a call with somenone working in the developer team, or I can send you the list of questions.
Hello Frederic. For this kind of situations, please address your need of assistance to our Customer Care team. Please provide them as many details as possible and they will be more than happy to help you. Thank you!