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How is my form data secured and processed?

123 Form Builder, the web form & survey online builder, is actively taking all the measures needed to keep your form data secured. It’s hosted on AWS (Amazon Web Services) and stores all information in data centers across the United States and the European Union on a 256-bit SSL connection. All servers are scanned on a daily basis by AWS and McAfee Security, preventing any type of security threats. You may read more about how we handle service security on our security page.

As for your personal data within your 123 Form Builder account, all necessary precautions and measures are made to be compliant with the needed data security laws within the US and internationally in healthcare (HIPAA), and in general (Data Protection Act).

However, data protection is a responsibility shared between 123 Form Builder and you as the owner. This means that certain measures are yours to make, such as keeping your account’s password secret and not sharing it.

123 Form Builder has additional security features that you may use to secure your account, forms, submissions, and uploads as follows:

  • Multi-Factor Authentication Device. Log in to your 123 Form Builder account in a two-step process with the help of your smartphone. The first step involves typing in your account username and password. The next step involves entering a secret code that your phone generates. The code is reset automatically every minute. You’ll need an authentication device installed on your phone.
  • Data Encryption. You may use this feature to encrypt all data obtained from your form users.
  • Form Password Protection. You may password protect your forms so that people cannot open them unless they have the correct password. Good for groups that work on a certain project.
  • Anti Spam Protection. A verification box that generates different characters is added below your form before the submit button. Unless the correct characters are typed inside, the form cannot be submitted. No spam can get through.
  • IP Submission Limit. Limits the number of times a form can be submitted from the same IP. You can reset the limit by hour/day/month/year or never. This way, you may prevent the same spam messages from arriving in your submissions grid.
  • Uploads Visibility. You may hide your uploads when not logged in to your account or password-protect them. This means that the files cannot be viewed or obtained via their URLs. Comes with three options: public, show only after entering the password or show only when logged in the same browser.

We are also compliant with the UETA and ESIGN Acts when it comes to using the Digital Signature field on your forms.

Paying users benefit from a full recovery of their forms and submissions in case they were deleted from their accounts while the paid subscription was active. This means that if you delete your forms or submissions by accident, we can recover them for you, but only within a 30 day period from the day the deletion occurred. Older deleted data is erased from our servers for better optimization.

4 comments

  1. When I try to submit a form using Safari I get a message that the form is not secure. Do you want to submit it, Why is this?

  2. Hello,

    I am very interested in using your platform,
    The only barrier so far is a questionnaire that the IT department of the company I work for, Link Group is requiring for any external vendor.
    What would be the best way to fill a checklist of questions ?
    We could arrange a call with somenone working in the developer team, or I can send you the list of questions.

    Best Regards

    Frederic Buret

    1. Hello Frederic. For this kind of situations, please address your need of assistance to our Customer Care team. Please provide them as many details as possible and they will be more than happy to help you. Thank you!

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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