I enter the correct verification number, but the 123FormBuilder form does not accept it. Why?

In some browsers, the verification code, even if typed correctly, is not accepted. To solve this, make sure that cookies are enabled in your browser. If they’re not, enable them. Type in the verification code again and submit the form. If cookies were already enabled in your browser, delete them (Clear cookies), type in the verification number, and submit the form.

Clear cache and cookies

To avoid cookies completely, set the Captcha protection to No Captcha and protect the form by limiting the number of submissions received from an IP address to 1 or 2 per day. This way, your form will not be spammed and the verification image will not be required anymore.


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    experience, well, keep up the nice work fellows.

    1. Hello,

      We are glad to hear that you are enjoying using our product. Check out other articles for more content and useful information!

      Thank you

  2. Your style is unique compared to other people I’ve read stuff from.
    I appreciate you for posting when you’ve got the opportunity, Guess I
    will just bookmark this page.

    1. We’re glad you find our knowledge base helpful. Make sure to check our website and blog for more information.

      Thank you!

    1. Some browsers have trouble accepting the code even if it’s entered correctly. If the cookies are not enabled, enable them and then try to retype the verification code. In the cookies were already allowed, delete them first and then try to enter the code again. If you need assistance with anything else, please contact our support team at support@123formbuilder.com and they will answer as soon as possible.

    1. Hello,

      Thank you for contacting us.

      It seems that your request requires further investigation, so it would be better if you could send us an email at support@123formbuilder.com .
      We will further analyze it and make sure you receive a proper solution to your scenario.


  3. I’m using Firefox. Captcha imagae load fine, showing I’m online, but then a page at google says I’m off-line, and captcha verification fails.

    1. Hello Hanne!

      I apologize for replying this late to your comment. Please contact our support specialists here with details on the issue you are having. Let us know about the Firefox version that you are using, because it could prove useful for our investigation.


    1. Hello Donald!

      Please contact our Support Team at support@123formbuilder.com or via our contact page regarding your problem. Specify in what way the form doesn’t work and what Internet browser you are using (including its version). The Support Team will investigate the matter and get back to you as soon as possible.


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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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