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Change the email address where the form is sent

This guide shows you how to change the email recipient(s) of your forms. When you create a new form the recipient is the email address associated with your 123FormBuilder account.

There are two different ways to change the recipients based on the number of forms.

On a single form

Open your form and go to Settings Notifications Form Owner tab. Hover over the email displayed and click the Edit button. Type the new one and save the changes.

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On multiple forms

Bringing changes to each form is time-consuming. To speed up the process, navigate to the My Forms section of your account.

Next, create a new folder.


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Check all the forms and move them into the new folder.


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Go to the folder’s settings icon.


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This will open a new light-box displaying 2 options:

  • Set the following e-mail as the recipient for all the forms in this group.
  • Set the following theme for all the forms in this group.

Select the first option and type the new email for the form’s notifications.

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Make a test submission and check your inbox. If you did not receive the emails on your new recipient we recommend to create a whitelist.

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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