How to set up the Header of your email notifications on 123FormBuilder?

When editing your form’s Emails within the form builder, you can customize the way email notifications arrive in your Inbox after each form submission. You can edit aspects such as the email address and name associated with the sender, the subject of the message, as well as the content itself.

First things first, at Send to you will notice that My email appears. This is the email address associated with your 123FormBuilder account. To add another email recipient, simply type it in. To send emails to your form users, click on the plus sign and select an email field from the form.

Email recipients

Next, choose When to deliver the email. You can select to send the email right after the submission or payment, based on the approval status or with delay (X minutes, days, weeks, months).

Email arrival options

Collapse the Show From and Reply-to options section.

From and reply-to options

The first option refers to the name of the sender that is displayed in the first column of the email in your Inbox. Here you can associate a form field (e.g. Name – with the input provided by form users).

From name
From name example

You can also type a custom text that will always appear when the form is submitted (e.g. A new sale has been made!).

From name text
From name text example

The second option, From Email, refers to the email associated with the sender. We recommend choosing our default email address ( or enabling the SMTP option (send emails through your own email server). You can also choose (to simply remove any reference to our domain) or configure a custom domain to be the sender.

From email

The option Reply to email sets the recipient to whom the message is sent if you reply to the email notification. Select the Email field from the dropdown in order to reply to your form users.

Reply to email

Subject refers to the title of the email, as seen in the example below. You can either add a custom text, the input of a form field, or both.

Example: Inquiry John Doe. Inquiry is typed and John Doe is the input provided by the user in the Name field, which is included in the message subject. Therefore, if another submission is made with the name Ana Baldwin, then the message subject will be Inquiry Ana Baldwin. Use the dropdown on the right to include a field in the message subject. Once the field is selected, it will be automatically included in the message subject as a tag.

Subject example

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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