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How to limit the number of times an option is selected in your 123FormBuilder form?

For fields that are based on a choice selection (Single Choice, Multiple choice, Dropdown) you can set a limited number of selections accepted.

Click on the field you are interested in out of the ones that have this options available, go to Options and tick Restrict choices.

Restrict choices

Once Restrict choices has been enabled, additional options will be available.

Configure values – from here you can configure the total accepted value for each choice individually or you can set a default total (the total accepted value will be the same for each choice). If the limit for your choice has been reached by your respondents, that choice will be automatically greyed out. Once it has been greyed out, it can not be selected anymore. If you want to make a choice unavailable from the start, all you have to do is to write “-1” to that specific option in the below table.

Configure values

Reset everyday – by enabling this option, you are setting a total accepted value per day. At the end of the day, the counter will be reset, so your respondents will be able to select any option again, in the limits of your settings.

Show no. of choices left – by enabling this options, your respondents will be able to see the remaining available options for each choice.

Choices left

To learn how to restrict the number of times an option is selected on your forms, you can also check out our step-by-step tutorial:

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10 comments

  1. We have values configured with limited choices but we are selling more than what we’ve allocated in the inventory. Why is this happening? For example, I had (9) allocations for one item but have sold 11 of them before the option was greyed out. Please help!

    Reply

  2. We have an event that has four sittings and limited seats available at each sitting. Are we able to set a limit on the number of times a particular sitting is selected so that when the limit is reached, that option is no longer available?

    Reply

    1. Hi Jess!

      If you read the second paragraph from the documentation above, you will see that you can limit each available choice of a choice field with custom values. In your case, you could display the four sittings as four available choices. Let’s say you add a Radio field on the form with four available choices. Choice 1 is Sitting 1, Choice 2 is Sitting 2 and so on. Once you have created the field and added your available choice, go to Advanced → Number of times an option can be chosen and select Custom. Afterwards you can limit each sitting as you see fit.

      Feel free to try out this example: live form example

      For further assistance, don’t hesitate to contact our Support Team at support@123formbuilder.com or via our contact form.

      Thanks!

      Reply

  3. Is “how many times an option can be used” per user or total. For example we only have 10 total of a specific item available. Will it keep the inventory control for 10 total across all users? Or will each user be able to choose up to 10?

    Reply

    1. Hello Julie!

      The option limits the number of times an option can be used by each user individually, not per form. In your case, each user will be able to choose up to 10 items. You could, however, add a Number field on your form for the quantity of the item and use the Limit submissions by input values option. This way, you can set a limit per total.

      If you have more questions or need assistance, please contact our support specialists at support@123formbuilder.com

      Thanks!

      Reply

    2. I try to make Unlimited choice for a question “Are you here for?…” But i can’t do it. Can you help me? I am really appreciate it. Thank you

      Reply

      1. Hello Nancy!

        If you want the options to be chosen for an unlimited number of times, simply select the option Unlimited in the Number of times an option can be chosen dropdown.

        For further assistance, don’t hesitate to contact our Support Team at support@123formbuilder.com or via our contact form.

        Thanks!

  4. Hi

    Base on the template for order form, say for example I want to order 2 Madonna, 3 Rihanna and 4 Beyonce, how do I do that? Because there is only 1 box for quantity.

    Thanks!

    Regards
    Mavis

    Reply

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