How to limit the number of times an option is selected?
If you want choice field options to accept a limited number of selections, you can enable this feature from the Form Editor. Once an option is unavailable, it will be grayed out on the form.
- Click on the choice field to open its Edit Field panel on the left side of the page, then scroll down until you get to the Options part of the panel.
- Once there, click on the Limit Choices option and afterwards you can Configure the Values for every choice individually and select your preferred limits.
If the limit for a choice has been reached, that option is automatically grayed out and cannot be selected anymore by the form users. To make the choice grayed out from the beginning simply type -1 as the Total value.
You have the option to Reset every day. Don’t worry, your previous submissions won’t be deleted. They will still be found in Submissions.
Select Show no. of choices left option. The form users will see the remaining available options for each choice.
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Frequently Asked Questions
Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.
We have values configured with limited choices but we are selling more than what we’ve allocated in the inventory. Why is this happening? For example, I had (9) allocations for one item but have sold 11 of them before the option was greyed out. Please help!
Hi Danielle! For this kind of situations, please contact us directly via email or live chat to be able to start an investigation and solve this situation. Thank you!
We have an event that has four sittings and limited seats available at each sitting. Are we able to set a limit on the number of times a particular sitting is selected so that when the limit is reached, that option is no longer available?
Hi Jess!
If you read the second paragraph from the documentation above, you will see that you can limit each available choice of a choice field with custom values. In your case, you could display the four sittings as four available choices. Let’s say you add a Radio field on the form with four available choices. Choice 1 is Sitting 1, Choice 2 is Sitting 2 and so on. Once you have created the field and added your available choice, go to Advanced → Number of times an option can be chosen and select Custom. Afterwards you can limit each sitting as you see fit.
Feel free to try out this example: live form example
For further assistance, don’t hesitate to contact our Support Team at support@123formbuilder.com or via our contact form.
Thanks!
Is “how many times an option can be used” per user or total. For example we only have 10 total of a specific item available. Will it keep the inventory control for 10 total across all users? Or will each user be able to choose up to 10?
Hello Julie!
The option limits the number of times an option can be used by each user individually, not per form. In your case, each user will be able to choose up to 10 items. You could, however, add a Number field on your form for the quantity of the item and use the Limit submissions by input values option. This way, you can set a limit per total.
If you have more questions or need assistance, please contact our support specialists at support@123formbuilder.com
Thanks!
I try to make Unlimited choice for a question “Are you here for?…” But i can’t do it. Can you help me? I am really appreciate it. Thank you
Hello Nancy!
If you want the options to be chosen for an unlimited number of times, simply select the option Unlimited in the Number of times an option can be chosen dropdown.
For further assistance, don’t hesitate to contact our Support Team at support@123formbuilder.com or via our contact form.
Thanks!
Hi
Base on the template for order form, say for example I want to order 2 Madonna, 3 Rihanna and 4 Beyonce, how do I do that? Because there is only 1 box for quantity.
Thanks!
Regards
Mavis