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How to transfer forms from an account to another

At request, we can transfer forms from a 123FormBuilder account to another.

Before making the transfer


There are a few things you need to check:

  • You have access to the account.
  • It is required that both accounts have the same features available. For example, if a form is using an upload field, it can not be transferred to a basic plan. Double check our Features Matrix here. The system restricts any account that has advanced features enabled. In this article are listed the features that you need to manually remove.
  • If you need more than 1 form transferred, select and move them in a new folder. This speeds up the transfer process.

Forms are identified with an unique ID, present in the form link. Keep in mind that the form will no longer be available in the parent account. Duplicate the form to have a copy of it.

What is not transferred


The following elements are related to the account and not the form itself:

  • Custom reports and email templates
  • Integrations with third-party apps.
  • Files uploaded
  • Custom theme templates.  If you just edited the default template, the design will be carried over
  • Email notifications rules

What to remove


Essentially, it’s highly recommended to delete any connections made on the form such as:

Requesting the transfer


  • Contact us via email from the email address associated with the parent account
  • Add in CC the email address of the second account
  • Specify the folder or form that needs to be transferred and the new owner. Example: Requesting to transfer the Order Form/Group to john.doe@domain.com

That’s it! After the transfer is done you will be notified via email.

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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