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How to transfer forms from one 123FormBuilder account to another

At request, we can transfer forms from a 123FormBuilder account to another.

Important Notes

  • It’s not possible to transfer forms that were made under a paid account to another free account. Form transfers between a paid subscription to a free subscription are not available.
  • Forms can be transferred from paid to paid plans and free to paid plans.

Before making the transfer

There are a few things you need to check:

  • You have access to the account.
  • Both accounts must have the same features available. Double-check our Features Matrix here. The system restricts any account that has advanced features enabled.
  • If you need more than 1 form transferred, select and group them into a new folder. This speeds up the transfer process.

Each form has a unique ID, present in the form link. Keep in mind that the form will no longer be available in the parent account. Duplicate the form to have a copy of it.

What is not transferred

The following elements are related to the account and not the form itself:

  • Files uploaded.
  • Custom theme templates. Only the custom template that’s applied on the form will be carried over.

What to remove

Essentially, it’s highly recommended to delete any connections made on the form such as:

  • Google Map field API key.
  • Payment gateway credentials.
  • Integrations with third-party apps.

Requesting the transfer

  • Contact us via email from the email address associated with the parent account.
  • Add in CC the email address of the second account.
  • Specify the folder or form that needs to be transferred and the new owner. Example: Requesting to transfer the Order Form/Group to john.doe@domain.com.

That’s it! Once the transfer is done you will be notified via email.

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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