PayFast FAQs

What is PayFast?

PayFast is a South African online payment gateway that allows you to accept online payments. It has become a popular payment solution in South Africa, serving merchants of all sizes.

How does PayFast work?

After your respondents select the products/services they are interested in, they are redirected to the PayFast payment page, where they can select the preferred payment method. Your respondents need to provide their payment details and submit the payment. After that, PayFast processes the payment and sends the funds to your PayFast account from where you can withdraw them to your bank account.

Is PayFast secure?

Yes, PayFast is a secure payment gateway. PayFast is PCS DSS Level 1 compliant, so it adheres to strict security standards to ensure the safe handling of credit card information. PayFast also uses SSL encryption to protect sensitive information.

Is PayFast international?

No, PayFast is a South African payment gateway and only supports transactions in South African Rand (ZAR). This means that PayFast is primarily designed for form creators that are located in South Africa.

However, PayFast does support payments from international customers if they have a South African bank account or a card issued by a South African bank. Other currencies are also accepted, but the funds will be converted to South African Rand before being deposited into your account.

What payment methods does PayFast offer?

When integrated with your 123FormBuilder form, PayFast supports credit and debit cards, such as Visa, Mastercard and American Express.

Does PayFast charge any transactional fees?

Yes, PayFast charges transactional fees for processing payments through their platform. The fees vary depending on the payment method, but some of them are worth mentioning:
  • Credit card payments: 3.5% + R2.00 per transaction for Visa and Mastercard payments/4.5% + R2.00 per transaction for American Express payments
  • Debit card payments: 2.5% per transaction

It’s important to note that PayFast may also charge additional fees for certain services, such as chargebacks, refunds, and account withdrawals. You should carefully review the PayFast pricing page for a complete list of fees and charges.

How can I integrate PayFast with my 123FormBuilder form?

Start by creating a new form and adding fields. Once you have assigned a price to your fields/choices, all you have to do is to add PayFast to your form by going to the Payments section.

In order to enable it, you need to provide your Merchant ID and Merchant Key – these can be found in your PayFast account, under Merchant identifiers.

123FormBuilder and PayFast Integration

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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