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District of Columbia Fire and Emergency Department

The First on the Field go Digital-First: DC Fire replaces paper forms with 123FormBuilder’s secure digital forms and maximizes internal efficiency.

DC Fire

The District of Columbia Fire and Emergency Medical Services Department, also known as DC Fire, provides emergency medical service and fire protection to Washington D.C.

With over 150.000 calls per year, they receive a large volume of data and information, which they need to efficiently document for optimal internal communication and clear responsibilities.

As these are time-consuming tasks, they needed an easily accessible web solution to digitize the workflows, generate reports and provide an easily accessible way to manage data.

With 123FormBuilder, they were able to:

  • optimize the recruitment process – by hiring 80 firefighters and paramedics
  • digitize paper forms and other internal processes
  • automate workflows – by triggering custom email notifications and automatic replies
  •  increase the level of data security –  by using advanced security features
  •  …and more!

Download the case study on how 123FormBuilder helped DC Fire make their data collecting and reporting easier, more efficient, and more secure as well!

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