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I can?t see the 123FormBuilder ? Facebook tab on mobile. Why?

Unfortunately, Facebook doesn’t allow customized tabs to be displayed on Facebook pages for Android Apps, iPhones, iPads, or the Facebook mobile site.


  1. It’s nearly a year later, is this still not resolved? Just upgraded and also very disappointed to find I can’t use my forms on mobile facebook. Considering 95% of our traffic is mobile, it’s hardly useful without that.

    1. Hello Mike!

      I apologize for the late reply. Apparently Facebook still doesn’t support custom tabs in mobile view. We’re looking for a solution, but we do not have a time frame for the moment.

      For more information or assistance, don’t hesitate to contact our Support Team at or via our contact form.


  2. We are now premium members and I we are stunned that this does not work. There are others already with working solutions.

    There are other solutions which offer a solution using TinyURL > and depending if you are on mobile or not, you get redirected to the contact form or to the safari version of the contact form… This would already help a lot.

    Have you something like this already in place’

    1. Hello Christian!

      If I’ve understood correctly, you want to convert the URL of your web forms to a shortened URL. You’ll just need to copy the web form’s URL in the Get Code & PublishForm Link section on 123FormBuilder and paste it on TinyURL or a similar service to obtain the shortened URL.

      123FormBuilder web forms work on Desktop and mobile devices, as well. The web forms switch to mobile view when opened by such devices.

      If you have more questions or need for assistance, please don’t hesitate to contact our support specialists via our contact form.


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