How can I add an autoresponder to my form?
You can add an autoresponder to your form in seconds. Furthermore, you can create more than one autoresponder and switch between them. See details in the Manage Autoresponders section and read more detailed instructions on how to get your web form autoresponder script. The custom autoresponder feature is available for paid plans only.
Go to Settings → Notifications → Form User Options and tick the option Send a confirmation message to the sender (autoresponder). Enter the needed information and press Customize to create or edit autoresponders. However, the default autoresponder cannot be edited.
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Frequently Asked Questions
Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.
Hi there, is there a way to add an attachment to an autoresponder?
Hi Alina, yes there is. In Settings – Notifications – Form User tab – Autoresponder click the Customize button. Create a new autoresponder and under Email Subject tick the Attach a file to this autoresponder and upload your own image.
Hi each auto-responder email goes to our user’s junk folder. is there a way to avoid this?
Hi Tia! To ensure that all emails are sent towards your users, make sure that in the autoresponder’s settings at From Email you have set noreply@123formbuilder.com, since this is the real sender of the emails.
If you want to send them through your own email server, you can add your own SMTP server. More details you can read here: https://www.123formbuilder.com/docs/how-to-receive-notifications-through-your-own-smtp-server/