Integrating forms and surveys with Facebook is very easy to do, due to the 123FormBuilder application for Facebook. Access it on the publish page (it will be installed automatically).
Choose the form that you want to post and the Facebook page where you want to post it. Afterward, you can update your page/form association or access your form editor directly from your Facebook page.
1. In your form builder account, go to the Publish section of your form and hit the Facebook tab on the left. From there, click on the Install app button, below the video tutorial.
2. In the lightbox that appears, select the form you want to add and on which page (if you have more than one per Facebook account).
3. Click on Add to publish the form on your page and select to which page will the 123FormBuilder tab be applied. Hit Add Page Tab to finish.
A confirmation message will appear on the screen along with a Click here link to see the published form.
The message in orange, above the form, is shown only to you and not to other people who visit your page and complete the form.
Facebook has a requirement that a Facebook page needs to have a minimum of 2000 fans to be able to use and publish custom tabs.
Your email address will not be published.
Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.
I need to remove 123Forms integration from our business facebook page – anyone know how to do this? I think we may have long ago set up through wix but no longer have this feature… https://www.facebook.com/teamgroupaust
Hi Cynthia! Within your admin panel, you can remove any Facebook tab (including our form tab). I found a guide on how to manage your Fb’s tabs: https://www.facebook.com/help/173376349438782. Let me know if you need further assistance. Have a great day!
Is this app working on the new facebook? When I install, I get taken to https://apps.facebook.com/contact-forms/ and receive the message
Sorry, something went wrong.
We’re working on getting this fixed as soon as we can.
Any information?
Hi Carey, did you tried to clear your cache and cookies from your browser?
There is some error when I am trying to install the form on Facebook? Can you help me, please? Thanks
Hi Ivelina, can you send us an email with a screenshot of the error and the form link at customercare@123formbuilder.com? Looking forward to hearing from you. Have a great day!
When I click Install App, a Facebook pop up message appears that says ERROR “-Login Failed: You can’t use Facebook to log into this app or website because there’s an issue with its implementation of Facebook Login.”
Does anyone know how to solve that?
Thanks in advance
For this kind of situations, please address your need of assistance to our Customer Care team. Please provide them as many details as possible to start an investigation (steps to reproduce the issue, screenshots, etc). Get in touch with them directly from your account or from our Contact Page. They will be more than happy to assist you.
Thank you!
Hi , is it available for NON US pages too ?
I sell nutrition products so i am thinking of using this for my order form, is it possible ?
Hello Tahamie.
Yes, you can publish your forms on your Facebook page, regardless of the country of origin.
If you have any other questions, please don’t hesitate to contact our support team at support@123formbuilder.com, or, our contact page.
Thanks!
I want to post a registration form to a secret group page on FB but do not see that option, the only option I have is to post to my personal FB page. Is that possible?
Hello Rich!
Unfortunately, on Facebook you can embed forms only in fan pages. However, you may use the option to share the link of the form. Go to Publish → Form Link and copy the URL of your web form. Next, paste it in a post within the group on Facebook. People will click the link and fill out the form on a separate tab. Would this help?
For more assistance, don’t hesitate to contact our support specialists at support@123formbuilder.com
Thanks!
Hello.
I need to integrate a form into my facebook fanpage. My question is, why can´t see the logo of my company into the form once I´ve integrated in the fanpage. I can only see the form but not the title and the logo.
How can I do it? Can you help me, please?
Thanks
Hi Alfonso!
Are you referring to the Facebook tab ? If so you need to go to your Page Settings and then go to Apps.
Once you are there, you should see the 123ContactFrom App and if you click on Edit you will be able to change the icon.
How do you post more than one form. It seems I’m only allowed one Tab with one form on FB.
Hello Naji!
Please follow this documentation to answer your question: https://www.123formbuilder.com/docs/how-can-i-publish-more-than-one-form-on-the-same-facebook-page/
For further assistance, don’t hesitate to contact our Support Team at support@123formbuilder.com or via our contact page.
Thanks!
I can’t access it on mobile – only on the desktop version of my page? How do you add it so that it is compatible with mobile?
Hello Sheryl!
Please follow our documentation at https://www.123formbuilder.com/docs/i-cant-see-the-123formbuilder-facebook-tab-on-mobile-why/ regarding this topic. Page tabs are not supported on Facebook via mobile devices, as the 123FormBuilder – Facebook integration adds a tab to the page.
For further assistance, don’t hesitate to contact our Support Team at support@123formbuilder.com or via our contact page.
Thanks!