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Can I use multiple recipients for a form?

Yes, you can. Using multiple recipients means setting several email addresses to receive submissions. Basic plans can use three recipients that will receive all submissions. Upgraded plans have access to an unlimited number of recipients. Recipient email addresses for upgraded plans can also be customized to receive only certain submissions, depending on submission content.

Go to Settings → Notifications → Form Owner Options and add as much recipients as you need by pressing the New Recipient button for each new email address. You can also add more than one email address in the same custom notification, separated by commas.

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2 comments

  1. I have your application on my website through wix. how can i make it to where i receive separate emails from separate customers. Right now every person that submits a form is attached into the same email thread, i need them to be separate.

    Reply

    1. Hi Tyler! Great question.

      In order to receive the email notifications in separate email threads you need to change the title of the email template. Only if the title is different, email services will create new email threads.

      That being said, please go to your form’s Settings – Notifications – Form Owner tab – Email Header and Content and at Message Subject add a field variable

      Reply

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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