Knowledge Base

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How to receive payments in your Square merchant account

Collecting money via forms is an easy and fast way to grow your business. Whether you are selling a product or offering paid services… Read more

How to create a contact form with reCAPTCHA?

With the 123FormBuilder free form builder building a contact form with reCAPTCHA verification is easy. Start by creating your contact form from blank or… Read more

Desk.com

Use the 123FormBuilder - Desk.com integration to receive tickets directly through form submissions. It's easy to set up and you do not need to… Read more

How to optimize web forms on Facebook for mobile?

Facebook doesn't allow customized tabs to appear on mobile, but you can optimize web forms on Facebook for mobile by using the Static HTML:… Read more

How to enable third party cookies in your web browser?

If you encounter login problems or other similar issues while trying to use the 123FormBuilder web form builder, you'll need to enable third party… Read more

I cannot activate my SMTP for email notifications. What to do?

If you receive the error message "The SMTP information you have provided is incorrect" or anything similar, while trying to activate the SMTP feature… Read more

Can I create online surveys with 123FormBuilder?

Yes, you can create any type of online survey with the 123FormBuilder free online survey creator. Use the simple drag & drop editor to… Read more

How to create a contact form in Expression Web with 123FormBuilder?

Equipped with many features to build ready-to-go web pages, you might have wondered how to create a contact form in Expression Web in the… Read more

How to cancel subscription payment on PayPal for a client?

In order to cancel the subscription payment on PayPal for any of your clients, log into your PayPal account and go to Send &… Read more

How to create a contact form as easy as 1-2-3!

If you're looking for a guide on how to create a contact form for your website, consider reading this documentation. 123FormBuilder is a professional… Read more

How to add forms to Weebly with the 123 Form Builder app?

Creating forms and surveys for your Weebly website couldn't be anymore easier with the 123 Form Builder app that you may find in Weebly's… Read more

I cannot connect the Zoho CRM app to my account. Why?

If you want to add the Zoho CRM app to your online form, but have troubles connecting the app to your account, it's because… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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