Knowledge Base

How much storage space do I have on 123FormBuilder?

The storage space available for the files uploaded in your form builder account by form users depends on the subscription used. You can collect… Read more

How to export all of my submissions to CSV in 123FormBuilder?

Here's how you export all of your form entries to CSV from our form builder. From the Form Editor, select the Results button and… Read more

How can I see my old form entries on 123FormBuilder?

To see all of your submissions, go to My Forms within the form builder, click on the dotted menu, and then on the Results… Read more

How to customize view submissions on 123FormBuilder

When some form fields are more relevant to you than others, you can choose which ones are displayed in the Submissions table of your… Read more

View, filter, and sort form submissions

Submissions are listed in a table, one per row and with form fields as columns. To select a form submission entry, simply click on… Read more

How many subusers can I create on my master account on 123FormBuilder?

Subaccounts can be added starting from our Gold plan. You can only purchase subusers licenses on the same plan as the main account. Therefore,… Read more

User Management on 123FormBuilder

Only the Account Owner, Super Admin, or Group Admin, can access the Users panel within the form builder account, where they can create new… Read more

How can I delete a form on 123FormBuilder?

To delete a form in your form builder account, go to My Forms and click on the three dots icon next to the form… Read more

Can I use 123FormBuilder only for creating contact forms?

No, you may use it for whatever HTML / PHP forms you wish, but you are required not to use it on illegal sites.… Read more

How many online forms can I create with 123FormBuilder?

You can create and use 5 web forms if you own a Basic free account. You can add up to 10 fields on each… Read more

Folders in My Forms

One of the main aspects of My Forms is that it allows you to better manage your forms by creating folders. You can easily… Read more

Form Options

In My forms, you will see the list of your forms & & folders. For each form, we are displaying additional information related to… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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