Knowledge Base

Platinum Plan Features to Build Your Forms

With 123FormBuilder, you can easily create complex forms to boost your business and collect data. There are different subscriptions types that you can choose… Read more

Gold Plan Features

123FormBuilder offers different types of upgrade options to cover various businesses. In this article, we will enumerate all the Gold plan features so you could decide if… Read more

UTM tracking for embedded forms on 123FormBuilder

By using a custom JS script added to the form, you can fill form fields with UTM tracking parameters or other source values. Once… Read more

[AppExchange – 123FormBuilder] Permission Sets

When the 123FormBuilder app is installed in a Salesforce instance, three permission sets are automatically generated: These permission sets refer only to the Custom… Read more

[AppExchange – 123FormBuilder] Salesforce Queries

You can add queries to your online forms to search in your organization’s Salesforce data for specific information. Queries are more advanced lookups to… Read more

Error: This user has no write permissions | 123FormBuilder

Why does it show up? This error shows up in the Form Editor if you recently accessed the form builder app in a different… Read more

How to publish 123FormBuilder online forms on WordPress?

The web forms created with 123FormBuilder can easily be published on your WordPress website using the embed codes provided for you in the Publish… Read more

123FormBuilder provides you alternative methods to publish your forms on Wix

123FormBuilder provides a special App for Wix users that helps manage, create and publish web forms directly from your Wix website. However, publishing forms… Read more

Fair Usage Policy on 123FormBuilder

First things first, what is fair usage exactly? Fair usage is the limit imposed over certain features to ensure the best performance of your… Read more

[AppExchange – 123FormBuilder] Form Migration Between Salesforce Orgs

Different business scenarios may require you a form migration between Salesforce orgs. For example, after you are done setting everything up in your Sandbox… Read more

[AppExchange – 123FormBuilder] Send data to Files object

Besides the Attachments object, the Files object can receive data sent through the form as well. To set it up, just follow the steps… Read more

123FormBuilder and Egnyte Integration

The Egnyte integration allows you to send form data or uploaded files to your Egnyte account. The first step is to access the Integrations… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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