{"id":9399,"date":"2024-07-15T07:20:00","date_gmt":"2024-07-15T07:20:00","guid":{"rendered":"https:\/\/www.123formbuilder.com\/blog\/?p=9399"},"modified":"2024-07-12T08:30:20","modified_gmt":"2024-07-12T08:30:20","slug":"case-study-empowering-community-engagement-oc-uniteds-success-with-123formbuilder","status":"publish","type":"post","link":"https:\/\/www.123formbuilder.com\/blog\/oc-united-case-study","title":{"rendered":"Case Study: Empowering Community Engagement: OC United&#8217;s Success with 123FormBuilder"},"content":{"rendered":"\n<p>Bringing support and love to communities in need requires much work, time, and passion. And, of course, much organization and resource management for pressing needs. OC United is an example of what community non-profits can accomplish with the help of caring citizens, non-profits, and churches.<\/p>\n\n\n\n<p>But <strong>serving the needs of a community<\/strong> takes time and effort and sometimes requires a handy tool to make work easier. Let\u2019s discover how the partnership between OC United and <a href=\"https:\/\/www.123formbuilder.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">123FormBuilder<\/a> helped the non-profit optimize <a href=\"https:\/\/www.123formbuilder.com\/online-data-collection\/\" target=\"_blank\" rel=\"noreferrer noopener\">data collection<\/a> and management and left more time and human resources to do real community work.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-oc-united-background\"><strong>OC United Background<\/strong><\/h2>\n\n\n\n<p><a href=\"https:\/\/ocunited.org\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">OC United<\/a> is a <strong>community-based non-profit<\/strong> organization dedicated to serving the needs of its local community. It works with a diverse range of programs and services, including after-school programs, summer camps, adult family services, language classes, and cooking classes.<\/p>\n\n\n\n<p>OC United was founded in 2012 and is devoted to building connections within the community and enhancing quality of life. A key part of its mission is effectively managing client and patient information to ensure tailored and efficient service delivery.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-non-profit-challenges\"><strong>Non-Profit Challenges<\/strong><\/h2>\n\n\n\n<p>Many non-profit organizations <a href=\"https:\/\/www.123formbuilder.com\/blog\/top-5-data-collection-challenges\" target=\"_blank\" rel=\"noreferrer noopener\">face challenges<\/a> in their activities. For OC United, one of the preeminent <a href=\"https:\/\/www.123formbuilder.com\/blog\/challenges-in-program-and-case-management-for-npos-with-online-forms-for-salesforce\" target=\"_blank\" rel=\"noreferrer noopener\">challenges was <strong>effectively managing client and patient data<\/strong> across its various programs<\/a> and services.<\/p>\n\n\n\n<p>OC United required a robust solution that could manage registration and application forms, event organizing, and surveys. The program also had to <a href=\"https:\/\/www.123formbuilder.com\/blog\/how-to-streamline-data-collection-with-google-sheets-integration\" target=\"_blank\" rel=\"noreferrer noopener\">streamline data collection<\/a> processes, enhance client engagement, and improve operational efficiency.<\/p>\n\n\n\n<p>Additionally, the need for a centralized platform for better client and patient base management was essential for optimizing service delivery and maximizing impact.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-123formbuilder-oc-united-s-solution\">123FormBuilder &#8211; OC United\u2019s Solution<\/h2>\n\n\n\n<p>OC United implemented <strong>123FormBuilder integrated with Salesforce<\/strong> to address its data management challenges and streamline client engagement processes. Using 123FormBuilder to its fullest, OC United created customized forms for registration, <a href=\"https:\/\/www.123formbuilder.com\/free-form-templates\/gallery-applications\/\" target=\"_blank\" rel=\"noreferrer noopener\">applications<\/a>, <a href=\"https:\/\/www.123formbuilder.com\/free-form-templates\/gallery-surveys\/\" target=\"_blank\" rel=\"noreferrer noopener\">surveys<\/a>, and event organizing tailored to the unique needs of each program and service.<\/p>\n\n\n\n<p>123FormBuilder provided OC United with the flexibility and scalability needed to efficiently manage client and patient data, leading to a portfolio of 50 <a href=\"https:\/\/www.123formbuilder.com\/blog\/data-collection-forms\" target=\"_blank\" rel=\"noreferrer noopener\">forms collecting<\/a> more than 2,000 submissions.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"885\" src=\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/2\/2024\/07\/Screenshot-2024-07-10-at-11.18.26-AM-1024x885.png\" alt=\"\" class=\"wp-image-9422\" srcset=\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/2\/2024\/07\/Screenshot-2024-07-10-at-11.18.26-AM-1024x885.png 1024w, https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/2\/2024\/07\/Screenshot-2024-07-10-at-11.18.26-AM-300x259.png 300w, https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/2\/2024\/07\/Screenshot-2024-07-10-at-11.18.26-AM-768x664.png 768w, https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/2\/2024\/07\/Screenshot-2024-07-10-at-11.18.26-AM.png 1330w\" sizes=\"auto, (min-width: 960px) 75vw, 100vw\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Whether it was registering participants for after-school programs, gathering feedback through surveys, or organizing community events, 123FormBuilder enabled OC United to streamline data collection processes and enhance community engagement.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Before using 123FormBuilder, our staff spent hours each week manually entering program attendance or combing through piles and piles of paper applications, surveys, and client notes. Now, we have an easy-to-use, streamlined process for <a href=\"https:\/\/www.123formbuilder.com\/mobile-data-collection\/\" target=\"_blank\" rel=\"noreferrer noopener\">collecting data<\/a> on who we\u2019re serving and how they\u2019re engaging with our services. Our staff love the new online forms because they integrate bidirectionally with our Salesforce platform, which means they don\u2019t have to enter data manually anymore. Thanks to 123FormBuilder, our organization has a more organized and efficient <a href=\"https:\/\/www.123formbuilder.com\/blog\/5-reasons-why-npos-choose-123formbuilder-for-data-collection-and-management\" target=\"_blank\" rel=\"noreferrer noopener\">data collection<\/a> process, saving us time to focus on what really matters: our program participants.<\/p>\n<\/blockquote>\n\n\n\n<p>123FormBuilder for Salesforce was an important aspect that convinced OC United to try the form builder solution. This two-way integration allows users to push and receive data from Salesforce objects and use <a href=\"https:\/\/www.123formbuilder.com\/blog\/prefill-form-fields-from-salesforce-using-url\" target=\"_blank\" rel=\"noreferrer noopener\">real-time prefilling and URLs<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-oc-united-123formbuilder-collaboration-results\">OC United &amp; 123FormBuilder Collaboration Results<\/h2>\n\n\n\n<p>The collaboration between OC United and 123FormBuilder has yielded significant results, empowering community engagement and <a href=\"https:\/\/www.123formbuilder.com\/blog\/enhancing-efficiency-and-effectiveness-in-npo-operations\" target=\"_blank\" rel=\"noreferrer noopener\">enhancing operational efficiency:<\/a><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Improved <\/strong><a href=\"https:\/\/www.123formbuilder.com\/blog\/data-management-challenges-in-npo-human-resources\" target=\"_blank\" rel=\"noreferrer noopener\">data management:<\/a> By integrating Salesforce with 123FormBuilder, OC United centralized client and patient data, enabling better tracking, analysis, and reporting. This streamlined approach improved data accuracy and accessibility, empowering OC United to make informed decisions and optimize service delivery.<\/li>\n\n\n\n<li><strong>Enhanced <\/strong><a href=\"https:\/\/www.123formbuilder.com\/blog\/case-study-bi-worldwide\" target=\"_blank\" rel=\"noreferrer noopener\">client engagement:<\/a> OC United successfully engaged clients and participants by providing customized registration forms, applications, surveys, and event organizing. This facilitates and <a href=\"https:\/\/www.123formbuilder.com\/blog\/how-online-forms-can-foster-collaboration-in-school-health-care\/\" target=\"_blank\" rel=\"noreferrer noopener\">fosters collaboration<\/a> and strengthens community ties.<\/li>\n\n\n\n<li><strong>Operational efficiency<\/strong>: 123FormBuilder&#8217;s intuitive interface and <a href=\"https:\/\/www.123formbuilder.com\/free-form-templates\/\" target=\"_blank\" rel=\"noreferrer noopener\">customizable templates<\/a> enabled OC United to streamline data collection processes. This partnership resulted in reducing manual efforts and improving efficiency. It also allowed OC United to focus more resources on delivering impactful programs and services to the community.<\/li>\n\n\n\n<li><strong>Scalability and flexibility<\/strong>: As OC United continues to expand its programs and services, 123FormBuilder provides scalability and flexibility to adapt to evolving needs. The platform&#8217;s customizable solutions and features ensure that OC United can manage its growth effectively and continue making a positive impact in the community.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-conclusion\">Conclusion<\/h2>\n\n\n\n<p>OC United chose to partner with 123FormBuilder to successfully overcome data management challenges and improve community management. Of course, it remains committed to empowering individuals, families, and communities and creating lasting positive change.<\/p>\n\n\n\n<p>Moving forward, OC United will continue to use 123FormBuilder to optimize its programs and services, foster community connections, and drive meaningful impact in the lives of those it serves.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.123formbuilder.com\/get-in-touch\/?source=blog-banner\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"200\" src=\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/2\/2024\/05\/get-in-touch-enterprise.png\" alt=\"\" class=\"wp-image-9119\" srcset=\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/2\/2024\/05\/get-in-touch-enterprise.png 900w, https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/2\/2024\/05\/get-in-touch-enterprise-300x67.png 300w, https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/2\/2024\/05\/get-in-touch-enterprise-768x171.png 768w\" sizes=\"auto, (min-width: 960px) 75vw, 100vw\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Bringing support and love to communities in need requires much work, time, and passion. And, of course, much organization and resource management for pressing needs. OC United is an example of what community non-profits can accomplish with the help of caring citizens, non-profits, and churches. But serving the needs of a community takes time and [&hellip;]<\/p>\n","protected":false},"author":104,"featured_media":9438,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[19],"tags":[],"class_list":["post-9399","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-real-life-forms"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Case Study: Empowering Community Engagement: OC United&#039;s Success with 123FormBuilder - 123FormBuilder Blog<\/title>\n<meta name=\"description\" content=\"OC United needed a partner to help them engage and empower communities. Keep reading to see how 123FormBuilder became that partner.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.123formbuilder.com\/blog\/oc-united-case-study\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Case Study: Empowering Community Engagement: OC United&#039;s Success with 123FormBuilder\" \/>\n<meta property=\"og:description\" content=\"OC United needed a partner to help them engage and empower communities. Keep reading to see how 123FormBuilder became that partner.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.123formbuilder.com\/blog\/oc-united-case-study\" \/>\n<meta property=\"og:site_name\" content=\"123FormBuilder Blog\" \/>\n<meta property=\"article:published_time\" content=\"2024-07-15T07:20:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/2\/2024\/07\/Empowering-Community-Engagement-OC-United-Success-with-123FormBuilder.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"anamariamerciu\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"anamariamerciu\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Case Study: Empowering Community Engagement: OC United's Success with 123FormBuilder - 123FormBuilder Blog","description":"OC United needed a partner to help them engage and empower communities. 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