CASE STUDY

District of Columbia Fire and Emergency Medical Services Department


The District of Columbia Fire and Emergency Medical Services Department also known as DC Fire provides emergency medical service and fire protection to Washington D.C.

With over 150.000 calls per year they receive a large volume of data and information. All emergency calls and interventions need to be documented. In order to manage all the processes all employees need to have optimal internal communication and clear responsibilities.

District of Columbia Fire and Emergency Medical Services Department