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5 Form Success Message Examples

The form success message can be a complete game-changer in terms of customer retention, loyalty, and trust. 

How come?

Well, remember the last time you submitted a contact form, and all you got was a sad message following your form submission.

Did it make you feel good?

Probably not – and that is perhaps one of the essential elements to consider when it comes to why form success messages are so crucial.

Your web form is not just a means by which you can collect data (and manage) and pester your customers with emails afterward. Every form submission and every customer feedback you receive is, in fact, a bridge of communication you establish between you and your (future) customer – and your form fields are nothing but little signals you give your customer that you are there, ready to talk. 

The Best Form Success Message Examples

When it comes to form success messages, there’s only one basic rule to follow: when the user clicks submit, you need to show you appreciate their input, their questions, and their engagement.

Other than that, it is entirely up to you if you decide to be ultra-creative with your message or if you decide to go with an adaptation of one of the tried-and-true form success messages out there. Some of the most popular options include:

Thank you for getting in touch!

Thank you for getting in touch! 

We appreciate you contacting us/ [Your Company]. One of our colleagues will get back in touch with you soon!Have a great day!

Thanks for being awesome!

Thanks for being awesome! 

We have received your message and would like to thank you for writing to us. If your inquiry is urgent, please use the telephone number listed below to talk to one of our staff members.

Otherwise, we will reply by email as soon as possible.

Talk to you soon,[Your Company]

Thank you for filling out your information!

Thank you for filling out your information!

We’ve sent you an email with [the coupon code/your file download link/your voucher] at the email address you provided.

Please enjoy, and let us know if there’s anything else we can help you with.

The [Your Company] Team

Dear [Your Company] customer

Dear [Your Company] customer, 

thanks for reaching out!We’re thrilled to hear from you. Our inbox can’t wait to get your messages, so talk to us any time you like.

Cheers!

Thanks for filling out our form!

Thanks for filling out our form!

We will look over your message and get back to you by tomorrow. In the meantime, you can check the FAQ section, look over our new product collection or browse through our latest blog posts [link to another page — will be displayed as Please click here to continue].

Your friends at [Your Company]

A simple form success message can change more than just the way your form looks – it can improve your customers’ entire experience. Just like you would appreciate a warm welcome and thank you when you enter a brick-and-mortar store, your customers will enjoy the same type of treatment online. 

Don’t disappoint them! Offer them a bit of human connection and politeness, and they will surely appreciate it!

… or continue reading to learn more.

Understand Customer Psychology

Understanding customer behavior and psychology is essential when you craft any kind of message — and “Thank you” or “Success” messages make no exception from this rule. Here’s our take on how to dig deeper into your customers’ behavior and psychology, to understand what they want and need, and provide it to them as such. 

Why Is Understanding Consumer Psychology Important?

Types of Form Success Pages

We have to agree that each form and survey has its own style and character, meaning that the form success message that you put at the end of your conversion is important. Keep in mind that while there are many types of form success messages and pages, it is important for you to determine which type of message and style suits your brand, your customers, and your specific situation. 

On 123FormBuilder, you have the ability to customize the thank-you messages of your forms within our code-free form builder. Options include adding images and videos to your form success messages that will definitely engage your customers more.

Explore the Thank You pages you should have

Thank you form success messages can help you connect to your (potential) customers, humanize your brand, and, overall, create a better experience for those who want to get in touch with you.

Remember to adapt your success messages to your company and the kind of people it interacts with and you’ll reap all the benefits of adding this neat little feature to your form submissions! 

Read our full Customer Service Statistics Case Study for this year

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