Form will not save and I have done a lot of work?


Asked on June 24, 2023 7:17 PM

If I try to close it says you will loose changes but I cannot save it. If login to a new tab and pull up the form, it shows no changes. How can I force my current session to save?

Georgiana B

Answered on June 26, 2023 11:10 AM

123FormBuilder Support
Thank you for reaching out to us. 
The behaviour you are describing is usually encountered when your browser’s session expires. 
More precisely, if you access your 123FormBuilder account and let it unattended for a period of this, and then start making changes, they may not be saved. 
If this happens, you can simply clear the cache and cookies of your browser to ensure that you start with a new session and redo the changes.
In case you need any other assistance is needed, please let us know.