Booking Form

Booking with us is simple and easy. Just fill in the booking form below, and make your deposit payment, via the paypal payment gateway. Please note a $3.90 booking fee applies. 

01 Booking Details
02 Booking Details
03 Terms of Service










Terms and Conditions – Hens Night Party® Mobile service for Private Event

In order to ensure the success of your function we ask you that you read the following terms and conditions carefully and click on the 'I agree' button.  Payment of your deposit signifies your acceptance of these terms and conditions.

q Quotations

Quotes are based on estimated numbers given at the time of the initial enquiry.  Prices for cocktailers and mocktailers will be quoted for, along with travelling charge and any other expenses.  You will be sent a pro-forma invoice with the original quoted guests.  Final invoice will be sent following confirmation of final numbers just prior to event.  Final payment is due 10 days prior to event unless otherwise arranged.

q Bookings, Confirmation and Deposits

All initial bookings detailing date and tentative numbers will be held for a set time period as specified in the original email sent, after which time the date will be released.   A minimum deposit of $150.00 (unless otherwise specified) is required at the time of written confirmation.  This can be paid in cash, direct deposit of via credit card.   If written confirmation (in the form of a completed booking form and signed terms and conditions) and deposit is not received,, Hens Night Party reserves the right to release the tentative booking. Once the deposit has been received the booking is confirmed and a confirmation letter/receipt with will be posted.  Payment of deposit signifies your agreement to these terms and conditions.

q Function Detail Confirmation

To ensure that we cater appropriately for correct numbers, menus and requirements, and beverage arrangements, must be discussed with the function coordinator no less then 14 days prior to the function start date.  Final numbers must be confirmed via email or phone call to Hens Night Party  no less then 10 days for the party unless otherwise indicated.

The final balance is based on the final guaranteed quoted numbers.  Should guests that have paid on the night not turn up, monies for these non attendees will not be refunded.  Late attendees are accepted in certain circumstances, however Hens Night Party  must be notified no less then 24 hours to the function.  Payment arrangements for the late attendees must be made upon consultation with Hens Night Party at time of notification.   Any late attendees arriving at the event and payment has not been received, the result will be loss of bond, or charge to credit card.  Once final payment is received NO REFUNDS are permitted, should guests pull out prior to the event.

q Cash and Direct Deposit Bonds

The deposit paid at time of booking, is used as a bond for the event. Should any damages, or breakages should occur to Hens Night Party  catering equipment including glassware, platters or any other equipment the cost of the replacing the broken, stolen or lost item will be deducted from the bond, with remainder money refunded to the client no less than 7 days via direct deposit or credit card.  Should the breakages exceed the bond amount then the client will be charged accordingly. Glassware or stock missing at time of party end will be taken in to calculation, and will be deducted from the bond.  Should a glass(es) be found following Hens Night Party  departure, Hens Night party  will not pay for the glassware to be returned to headoffice.  Clients will need to return the glass(es) themselves at their own expenses, or this will be deducted from the bond.

For all deposits paid via credit card, the credit card number will be held as a security bond until post event.  The deposit will be deducted from final payment at time of final payment, prior to the event.  By signing this terms and conditions the client agrees to and understands that their credit card will be charged post party should any breakages as aforementioned occur. Direct Deposits and Paypal deposits are noted as bond deposits on invoices and refunded post event.

q Final Payment

Final payment for the event including any travelling/parking charges need to be received via direct deposit or credit card no less then 10 days prior to the event.  Cheques are not accepted. Pay pal is accepted. A 2.5% credit card charge for all payments made by credit card, including guest payments and PAYPAL.  

q Cancellation Policy

In the event of a function being cancelled greater then 4 weeks prior their booked function, the customer will only be refunded their deposit (excluding a $50.00 administration fee).  Please note any monies owing will not be refunded until after the original date of the function. For events cancelled less then 28 days prior to the function date, no monies will be refunded. Once final payment has been received no refunds are permitted, no exceptions.  For all cancellations regardless of time frame, a $50 administration fee applies upon cancellation. 

q Function Duration

The customer agrees to begin the function and end the function at the scheduled times agreed upon.  Arrival of guests earlier does not mean service will begin early.  Service will not begin until the designated pre-agreed time.  Service will end at the pre-agreed time with last drinks being called 20 minutes prior to end of function (last drinks is the final serving of cocktails for the event).  Should you like to continue for an additional hour or so, all clients will be charged the appropriate charges per head applicable based on original number of attendance plus any additional people that may be at the event.  The total amount for the extra time is payable at the start of the extra time in cash or credit card only.

q Delivery and Pick Up

In some circumstances, stock tubs and service ware, including glassware will arrive at the venue prior to staff arrival time.  Upon booking with Hens Night Party  you will be notified of a delivery time on the day of the event, of which upon delivery a pick up time, post event will also be arranged.  These tubs are locked.  Should staff arrive at the event and the tubs are found to be open, the bond will not be refunded, and the client will be charged accordingly for any missing stock.  Tubs and glassware will be picked up the next day.  Please ensure all glassware is washed.  Platters will also arrive at time of delivery.  Please ensure that there is enough fridge space for these platters prior to delivery.

q Menu Packages and Requirements

Menu and package prices are subject to change without notice.  Hens Night Party  may at sometimes have to replace or substitute in part a selected menu without prior notification. HNP does cater for celiacs with gluten free menu available for an additional $11.00 for 5 pieces.  We do have vegetarian items currently in our menus. Please note if you fail to return your menu selections for food, games or cocktails prior to 2 weeks pre-event - menus will be automatically allcoated.  We do not refund for food or cocktails.  

q Service Times

HNP  only provides service everyday of the year excluding Christmas Day and Good Friday.  Should you require an extension of service time, then a service charge will apply.  Surcharges apply for New Years Eve, New Years Day and Christmas Eve events.  Surcharges apply for Sunday events and public holidays, at a rate of $25.00 per hour per staff person.

q Objectionable Persons and Responsible Service of Alcohol

Even though the event is being held within your private premises HNP Management reserves the right to refuse to serve any person who is drunk, disorderly, on drugs, consuming drugs on the premises or objectionable or unreasonable.   It is the responsibility of the client to ensure that their guests conduct themselves in an orderly manner.  Should the client or invitee of the client fail to maintain their guests,Hens Night Party will be at liberty to cease service and exit the premises even if it is prior to the arranged end time of the function. Staff at any private event in a private house will not serve alcohol to minors.  In accordance with HNP  RSA plan and policy, Hens Night Party  does not serve ‘shot style’ or ‘shooter cocktails’ at any event. HNP does not tolerate Bridezillas or Bridesmaidzillas, during the event or leadup to the event.  We understand that organizing an event can be very stressful however Hens Night Party  will not tolerate bad manners, rudeness or intolerance to staff prior or at events, and can cancel an event.  We only encourage smiles, laughing, and good manners and politeness. 

q Liabilities and Damages

Clients and their guests/attendees or any other persons attending the function are financially responsible for any damage sustained in any part to the premises. Hens Night Party  assumes no responsibility or liability for any damages, injury or harm caused during the function by to the host or their guests attending the function, or through use of the customers equipment, or consummation of beverages or food supplied by Hens Night Party

q Security and Insurance

Hens Night Party  will not accept responsibility for damage, or loss of merchandise left with them by clients invitees before, during or after the function.  Customers should arrange their own security or insurance.  Unfortunately we cannot take responsibility for any accident, loss or injury by any person or persons within a clients home or venue, during or after the function including outside contractors.  The client indemnifies’ Hens Night Party  from and against all costs, claims, expenses and losses suffered or incurred by the client, friends and associates of the client. Public policy indemnity insurance is in place.  We suggest for you to organize to take out our own insurance for your invitees if you wish.

q Pricing and Travelling

Current prices are valid upon confirmation, but are subject to change without notification, to cover unforeseen variations in cost.  Travelling charges will apply to certain areas of MelbourneAll prices are inclusive of GST. Current travel charge to Melbourne CBD is $59.00.  

q PACKAGE TYPE

The package purchased can only be changed in type upto 14 days prior to the event.  No changes to package type can occur less then 14 days to event.  Please note that we book external contract services placing a deposit with other companies to accommodate your event requirements.  Any changes incur less then 14 days prior to the package type you have purchased incur a $75.00 change over fee per service.

q Selection Form

All clients must complete a menu selection which will be sent out to them in a party package, unless you opt to receive it via email, along with a prize selection form for you to complete and forward back to us  within 7 days of recieving your party pack.  IF WE DO NOT RECEIVE YOUR COCKTAIL SELECTIONS, FINGER FOOD OR GAMES SELECTIONS within 14 days  preceeding your event, HNP will allocate all menus for your event..
 Refunds are not permitted post event for food or beverages.  We only provide refunds for certain  circumstances and only on a individual basis.   Should you not be happy with a additional service please place the feeback in writing and address to party@hensnightparty.com  within 48 hrs of your event.  You will be notified via email of the outcome once HNP confers with 3rd party providers within 21 days.

q Puppetry Private Party Shows/Live Art Shows

The use of still and video cameras to take photos and videos of the performer and the show is strictly prohibited. Photos may be taken with the puppeteer/model after the show when he has his cape closed. There is to be no reproduction of any photos or video on any social network media. If so this may result in prosecution. Separate travelling charges apply for the puppeteer and will be advised upon consulation with your event coordinator. Should you not return the booking form at time of paying deposit, and indicate your start time for puppetry show, please note that a time for the show to start will be automatically allocated.  If  you have allocated a time and returned the form at the same time of paying the deposit, and that time becomes unavailable between the time of booking and your event, you will be notified.  In some circumstances puppetry start times will change based on logistics and travelling times on day.  Please note that this is a NUDE show in that the entertainer is completely nude.  If you feel some guests would not like this show then do not book it.  We do not refund for guests not liking the show.  Please ensure you advise all guests of the shows content.

q Magic Men Strip Show Partys

Should you cancel your Magic Men hens party package at any time after booking a $100.00 administration fee applies.  For events cancelled less then 28 days prior to the function date, no monies will be refunded. Once final payment has been received no refunds are permitted, no exceptions. 

q Staff Arrival and Assisting

Staff will arrive between ½ hour to 1 hour prior to event service start time.  Should in extreme circumstances they run late and the service start time starts later then booked for, TCQ staff will stay longer to make up for the late time at no expense to the client. Please note that due to OH and S requirements we cannot let any clients or guests of clients assist in unloading or reloading stock. 

q Parking in the City

For events in the CBD of Melbourne should parking needs to be arranged for staff to park and unload their car, at the clients expense.  Usually hotels will allocate a car park for you, of which we advise you to make available on the day to staff.  To assist our staff in finding the correct car space your mobile number will be passed on to the team supervisor of the HNP  staff who will contact you upon arriving at the location.  You will then need to meet them at the front of the building to assist in location of the car park.  This process ensures that your function gets underway in time.  Travel fee to the city is a standard $59.00.  If you have not been allocated a car park, please note then a separate $29.00 parking fee is applicable to city events – this is to be paid at time of final balanceParking fees in the city on weekends start from $45.00 and up. 

 Topless waiters and Strippers
Selection of Topless waiters is unavailable with the HNP packages. A separate travelling charge may be applicable to certain locations of Melbourne and surrounds.  Should you not return the booking form at time of paying deposit, and indicate your start time for Topless waiter or stripper, please note that a time for the arrival or show to start will be automatically allocated.  As some Topless waiters and Strippers work independantly and are subcontracted, for some events they may run behind on time arrivals –this is because some guys may be performing several shows on one night etc.  Please understand that performers can arrive upto 15-20 minutes late depending on travel times from one location to the next, finding parking and also traffic restrictions.  This occurs more so in the busy summer season.  HNP is not responsible for these unforseen restrictions and whilst the upmost diligence is taken in coordinating your event sometimes performers are’ human’ and simply run late due to these unforseen constraints.  In extreme circumstances should the performer fail not to arrive after 20minutes of start time, then you will be refunded a designated amount per person as a lump sum post event within 7 days of your event directly into your bank account. 

q Transfer of booking form

In some circumstances the booking is transferred to another person in the lead up to the event, as the point of contact.  Should this occur please contactt HNP  for a transfer form – which needs to be completed for the new contact person who is taking over the booking.  This transfer allows for the bonds to be correctly refunded to the correct persons post event.  This transfer of booking is only for change of contact details. 

q DISCOUNT VOUCHERS

Discount vouchers can only be redeemed at time of booking – when you pay your deposit.  You have 24hrs from payment of deposit to send us a picture to 0409 115 775 of the voucher to receive the discount, which will be deducted from the invoice.  Please refer to website for full terms and conditions of discount vouchers. Vouchers are not redeemable for cash and cannot be extended pass their due date.